
Topic > Business Process Automation


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Protecting shareholder value — and yourself — from unfunded sales tax liabilities

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How to implement digitization and automation in antiquated sectors like logistics

Forethought sees better customer support via OpenAI-powered SupportGPT

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Digital twins could be the key to successful automation

How process mining can unlock value from hyperautomation

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How automation can streamline and reduce bias in the funding process

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How to be recession ready with intelligent automation

How automation eases the burden of cloud permissions management for security teams

What are the dos and don’ts for success with low-code/no-code platforms?

PWC highlights 11 ChatGPT and generative AI security trends to watch in 2023

1 billion meetings and counting: Otter takes on enterprise meeting automation with OtterPilot AI

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How AI and automation change brands’ approach to market research

Top AI startup news of the week: There’s more to AI than just Microsoft and Google

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Why automation could be the answer to the tech talent crunch

How robotic process automation (RPA) can drive enterprise productivity

How automation, low code/no code can fight the talent shortage

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How to get started with intelligent automation

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Contextualizing OT data to enhance factory operations and drive digital transformation

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How machine learning can help alleviate the U.S. labor shortage

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What digital workers are and why the market is rapidly growing

VB Spotlight
The opportunities AI is unlocking for healthcare operations

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How to design branded voice experiences that engage and benefit customers long-term

AI for business communications gets boost from $50M investment

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3 ways companies will operate differently in 2023

Report: ‘DM me’: 60% of U.S. customers prefer businesses to communicate via text and DMs

VB Spotlight
How AI solutions help clinics deliver better care and improve operations

Amid controversy and emerging regulations around AI for talent management, Beamery emphasizes explainability

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3 reasons organizations should empower service teams with automation

A new year, new cyberthreats, methods, protections

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What ‘Everything as Code’ is and why it matters

Freshworks shines up CX and CRM offerings with new conversational AI features

How WaFd embraced Amazon Lex’s conversational AI to improve and speed up telephone banking

MIT, BCG research digs into the value of enterprise artificial intelligence: What employees get out of AI

VB Spotlight
New privacy and regulatory requirements are an opportunity to build consumer trust

Bentley Systems launches ‘phase 2’ of the infrastructure metaverse

Unbabel provides real-time, AI-driven multilingual support for live customer service agents

VB Spotlight
How natural language processing helps promote inclusivity in online communities

Why inadequate automation of onboarding and offboarding results in security risks and data loss
