VB Live

Why 25% of companies are copying Amazon’s customer support model — using bots and AI (VB Live)

VB Staff January 10, 2019 9:27 AM

VB Live

How AI-powered UX creates hard ROI for Captial One (VB Live)

VB Staff January 8, 2019 2:20 PM

Forbes writers will use AI to pen their rough drafts

Kyle Wiggers January 3, 2019 8:10 AM

Google’s AI can change the mood, voice, tense, and sentiment of sentences

Kyle Wiggers December 5, 2018 7:05 AM

Microsoft develops flexible AI system that can summarize the news

Kyle Wiggers November 6, 2018 9:30 AM

Google open-sources BERT, a state-of-the-art pretraining technique for natural language processing

Kyle Wiggers November 2, 2018 12:40 PM

VB Live

How Amazon solved the smart bot problem (VB Live)

VB Staff October 10, 2018 9:14 AM

VB Live

Customers expect AI-powered engagement — can you deliver? (VB Live)

VB Staff October 8, 2018 10:45 AM

Researchably’s AI parses medical research for pharmaceutical companies

Kyle Wiggers October 2, 2018 4:00 AM

LivePerson acquires Conversable, a conversational AI company

Khari Johnson October 1, 2018 7:00 AM

Guest

Investing in AI: When natural language processing pays off

Arthur Coleman, Acxiom Research September 29, 2018 12:10 PM

VB Live

Why Capital One is turning to chat to improve customer experience (VB Live)

VB Staff September 20, 2018 9:20 AM

SoundHound builds in-car voice assistant for Mercedes-Benz

Kyle Wiggers September 14, 2018 9:55 AM

VB Live

Why ‘dumb’ bots are your smartest customer service move (VB Live)

VB Staff August 28, 2018 3:50 PM

Canalys: Smart speaker market grew 187% in Q2 2018

Kyle Wiggers August 16, 2018 10:22 AM

VB Live

Why are Microsoft and Amazon ditching their smart bots? (VB Live)

VB Staff August 15, 2018 9:53 AM

Dialpad raises $50 million to expand conversational AI for UberConference

Khari Johnson July 17, 2018 4:30 AM

Facebook open-sources AI that navigates New York City streets with 360-degree images

Khari Johnson July 11, 2018 9:00 AM

Guest

Designing human-to-machine conversation authentically and ethically

Nicolas Carey, Potato July 1, 2018 4:54 PM

Guest

Google Home’s language expansion leaves Alexa behind

Cassie Tolhurst June 30, 2018 12:10 PM

Google launches AI-powered content recommendations for G Suite customers

Kyle Wiggers June 28, 2018 1:10 PM

VB Live

Chatbots are overhauling how brands and customers interact (VB Live)

VB Staff June 20, 2018 11:55 AM

Salesforce develops natural language processing model that performs 10 tasks at once

Kyle Wiggers June 20, 2018 6:00 AM

Jane.ai raises $8.4 million for an enterprise chatbot that can search through emails, files, and more

Kyle Wiggers June 12, 2018 4:00 AM

Guest

3 tips to reduce bias in AI-powered chatbots

Allison Langley, Welltok June 5, 2018 2:10 PM

Intel AI Lab open-sources library for deep learning-driven NLP

Khari Johnson May 24, 2018 2:01 PM

Dutch police are using AI to pick out the most solvable cold cases

Kyle Wiggers May 23, 2018 10:26 AM

Luma Health raises $6.3 million for automated patient messaging service

Khari Johnson May 22, 2018 6:00 AM

Microsoft acquires conversational AI startup Semantic Machines

Khari Johnson May 20, 2018 7:24 PM

Dialpad acquires TalkIQ for AI that transcribes conferences calls

Khari Johnson May 16, 2018 3:00 AM

Guest

Google Duplex is a giant leap for AI-powered bots

Scott Horn, [24]7 May 11, 2018 2:10 PM

Guest

Google’s use of AI to mimic humans is unethical and bad UX

Blaise Zerega, All Turtles May 11, 2018 12:10 PM

Guest

Forget AGI, let’s build really useful AI tools

Katherine Bailey, Acquia  May 6, 2018 10:19 PM

ServiceNow acquires AI startup Parlo for its NLP tech

Khari Johnson May 3, 2018 1:05 PM

Zuckerberg: It’s easier to detect a nipple than hate speech with AI

Khari Johnson April 25, 2018 4:41 PM

VB Live

Can AI and chatbots really transform customer support? (VB Live)

VB Staff April 25, 2018 9:20 AM

Voicera acquires AI notetaker Wrappup to boost meeting summary on iOS and Android

Khari Johnson April 18, 2018 5:00 AM

Guest

How AI could help improve the education enrollment process

Ben Dickson, TechTalks March 8, 2018 2:10 PM

Voicera raises $14.5 million for AI that draws insights from meeting notes

Khari Johnson March 7, 2018 5:00 AM

Hashtag creator launches Molly to make a personal bot from your social media footprint

Khari Johnson February 19, 2018 8:00 AM