Topic > zoom
Zoom adds Cresta’s conversational AI to help customer service agents
Jenny, Jenny, who can Zoom turn to for AI-based training?
How remote browser isolation can shut down virtual meeting hijackers
Feature
Emotion AI’s risks and rewards: 4 tips to use it responsibly
Google Meet looks to match Zoom with key security feature
Theta Lake raises $50M to secure use of collaboration apps
Analysis
VirnetX releases secure conferencing solution to thwart ‘Zoom bombing’
Zoom launches ‘video-optimized’ Contact Center into general availability
Second Nature raises $12.5M to coach salespeople with AI-powered avatars
Zoom’s planned $14.7B Five9 contact center acquisition is off
Zoom bolsters its ecosystem with first batch of Apps Fund investments
How to plan your video strategy for hybrid, remote, and office workers
Otter.ai aims to transform meetings with transcription
Facebook’s metaverse for work draws hope, but mostly skepticism
Cisco channels Snapchat for video app in bid to ‘compress time’
Zoom launches Live Game Night Poker with FlowPlay
Zoom to acquire cloud contact center company Five9 for $14.7B
Zoom acquires AI translation startup Kites
Loom’s new SDK lets any company add video messaging to their apps
Vimeo launches enterprise-grade video hub ahead of IPO
Otter.ai automatically joins and transcribes calendared Zoom meetings
Zoom brings Alexa for Business to conference room calls
Zoom launches Immersive View to unify participants in the same virtual room
Zoom boosts its app ecosystem with $100M venture fund
Guest
The metaverse needs responsible stewardship
VB Live
The power of audio: Building customer connections and boosting loyalty (VB Live)
Zoom announces new software-hardware integrations for its hybrid conference rooms
Zoom CEO Eric Yuan on the challenges of adapting an enterprise product for consumers
Zoom’s surging free user base dents margins as cloud costs rise
Microsoft Teams passes 115 million daily active users
Prezi introduces dynamic video teaching tools as education moves online
Zoom prepares to roll out end-to-end encryption in 4 phases
Zoom launches OnZoom to facilitate online classes and events
Zoom launches Zapps to bring third-party apps into video calls
Microsoft Edge gets free 24-hour video calls, screenshot tool, and shopping features
Team.Video challenges Zoom with features to fix ‘common meeting frustrations’
Zoom is coming to Amazon, Google, and Facebook smart displays
Zoom for Home launches with dedicated devices for remote workers
