Join your peers to receive cutting edge insights and best practices from VB Webinars in marketing tech, mobile, and more.

Learn about our available sponsorship opportunities.

The 5 biggest mistakes companies make when implementing AI

10:00am PDT Wednesday, June 19th, 2019

Bad AI isn't a tech problem, it's a human problem. When you add AI-powered customer service technology to your customer experience (CX) mix, you expect real results, and for good reason: A recent study found that companies that embrace AI to improve customer experience have higher customer satisfaction scores and generate more revenue than their underperforming competition. But what happens when your expectations aren't met? Is the technology to blame? Your significant investment in AI technology doesn’t guarantee a positive return. To be successful, your organization has to be ready, and everyone from the C-suite to the contact center has to be on board. Join this VB Live webinar to learn about the five biggest mistakes companies make when they bring cutting-edge customer service technology to their workflows, and how to leap over these pitfalls and into real results. Register now for free! You'll learn about: * What AI actually is (hint: it’s not automation) * The importance of buy-in from executives and agents * How to approach AI implementation and measure success * The impact of AI across the customer journey Speakers: * Akhil Talwar, Senior Product Lead, Bold360 by LogMeIn * Michael Butler, Head of Customer Success, Ople More speakers coming soon!

Show Description

Leading Research Across the AI Spectrum

9:00am PDT Tuesday, June 25th, 2019

Artificial Intelligence (AI) is revolutionizing industries, products, and core capabilities by delivering dramatically enhanced experiences. However, the deep neural networks of today are growing quickly in size and use too much memory, compute, and energy. Plus, to make AI truly ubiquitous, it needs to run on the end device within a tight power and thermal budget. Fundamental research, in AI as well as applying that research, is required to advance AI further and speed up adoption. In this webinar, we’ll discuss: *Several research topics across the entire spectrum of AI, such as generalized CNNs and deep generative models *AI model optimization research for power efficiency, including compression, quantization, and compilation *Advances in AI research to make AI ubiquitous Speakers: Jilei Hou, Sr. Director, Engineering, Qualcomm Technologies, Inc. Jack Gold, Principal Analyst, J.Gold Associates, LLC.

Show Description

Want your sales teams to always be closing? Adopt AI

10:00am PDT Tuesday, August 13th, 2019

Sales leaders are continually on the hook to make the current quarter outperform the last, and now AI and machine learning offers brand new ways to improve workflows and conversion rates. Artificial intelligence can increase your lead and appointments by fifty percent, reduce new rep ramp time by 30 to 60 percent, and increase win rates by 10 percentage points. It can ensure a rep’s time is all impact, all the time, by automating tasks, highlighting conversation best practices, and slashing whats essentially downtime by 40 percent — and even initiate contact with leads, qualify them, follow up, and sustain them. Leaving sales reps the time and the primed field to close the deal. AI and machine learning technologies just keep maturing, making it easier — and smarter than ever — to plug in to a new way of doing business. To learn more about how early adopters have transformed their sales processes and enjoyed enormous gains in return, don’t miss this VB Live event! Register for free now! Attend this webinar and learn: How to simplify tasks that take up too much of sales' time *How AI will improve forecasting accuracy *How AI can identify coaching themes from meetings based on what top reps do better than others *How AI can identify which clients will be easiest to both up-sell and cross-sell *How AI can identify best pricing and discounts for individual clients to avoid leaving money on the table *The leading technologies to implement AI for sales acceleration Speakers: *Stewart Rogers, Analyst At Large, VentureBeat *Jake Reni, Head of Adobe Sales Academy, Adobe More speakers coming soon!

Show Description

How AI is transforming enterprise analytics

10:00am PDT Wednesday, August 14th, 2019

Enterprise analytics will trend toward a $70 billion market in 2019, now that business users everywhere are demanding immediate, universal access to data and reporting. With the advent of AI, data access and accuracy are being improved even more. But AI also brings with it responsibilities around governance, privacy and protocol. So on one hand, AI is helping prepping clean, rich data -- for example auto-completing or correcting data where it does not exist or is wrong, or even auto-suggesting reporting dashboards, equipping decision-makers to understand what reports to follow and what the data is telling them. On the other hand, this speed and cornucopia that AI provides brings with it a new urgency to make sure that data is all safe, especially given heightened attention across industries to concerns around privacy, bias, and fairness. To learn more about how Ai is transforming enterprise analytics, don’t miss this VB Live event! Register here for free. Attend this webinar and learn about: *The importance of clean, rich data and how AI is helping this *Why AI dashboards will replace KPI dashboards *How AI and analytics approaches differ across devices -- with mobile being so much more meshed within the Internet of Things *How AI and analytics quickly surface problem areas in customer strategies and allow actionable insights in real time *The importance of clearly-defined questions in creating AI analytics dashboards Speakers coming soon!

Show Description

The enterprise AI conundrum: Build or buy?

10:00am PDT Tuesday, September 17th, 2019

It’s do or die time: According to Gartner, the global business value from AI leapt by 70 percent last year, to $1.2 trillion, and it will triple to $3.9 trillion in 2022. So enterprises interested in getting on the AI train should jump now -- before you lose some major competitive advantages. Of course, the biggest challenge for enterprise companies is figuring out the build versus buy question. There’s the build-in-house model of AI implementation, with open-source toolkits and expensive, but essential new hires. The number of startups offering full-service consultation, with set-up and service is proliferating, but who do you choose, and what do you pay for? And somewhere in between those options there’s the artificial intelligence as a service (AIaaS) approach — and again, the field of vendors is crowded with options. There’s no easy, one-size-fits-all answer — but there are experts with real insight into how to identify your business needs, and where to get started implementing AI in the most cost-effective, profitable way possible for your enterprise. To get up front and personal with pros in the trenches now, register now for this VB Live event! You'll learn: *How to identify your AI needs *How to identify your decision criteria *The pros and cons of build and buy, and the best situations for each *How to get a handle on the true costs of both build and buy

Show Description

Webinars