Ooma’s free land-line calling service

Updated

Ooma, a Palo Alto company, is letting you make free land-line phone calls to anyone in the United States.

It hopes to let people share their phone lines with each other to bypass having to use a major telecom companies.

ooma.jpgHere’s how it works: You install an Ooma “hub” device, costing a $399 one-time fee, in your home. This routes phone calls through your computer or your land-line. Ooma’s device also sends and receives calls for other people in your geographic area — those using local land lines that Ooma exploits with proprietary technology. You do need a broadband internet connection.

(The first ten VentureBeat readers can get a free Ooma device, see below, courtesy of the company.)

The devices in each home help balance the load of calls coming across the Ooma network (Ooma uses an algorithm to do this balancing, so that everyone can share their excess phone lines with each other). The most similar comparison is to peer-to-peer (p2p) file-sharing systems like BitTorrent.

That’s because Ooma takes advantage of empty space in current land-based phone systems, according to chief executive Andrew Frame, a former Cisco employee who started his first company at 15.

By comparison, some households use Voice over Internet Protocal (VoIP) technology, such as Skype, to make calls over the internet using their computer and a voice-enabled headset. While VoIP is normally less expensive, many households maintain an existing land-line in case they need to make a 9-11 emergency call.

These lines are the ones Ooma uses to distribute incoming and outgoing calls between its users.

For what Ooma offers, the one-time cost of the device is a good deal. Competing VoIP technologies typically charge monthly fees; Vonage charges $25 per month, for example. The downside, of course, is that Ooma makes less money. It’s hard to see to how it will make recurring revenue. It also requires people to dole out a significant amount of dough for yet another telecommunications service, when they already have a broadband connection and a fixed line. On first blush, we see success for this company as a long shot. It requires people to install a system they’re not used to.

picture-11.pngOne way for it to make recurring revenue is if it manages to sell you multiple devices. Here, Ooma does let you add “scouts,” or secondary Ooma devices, costing $39, allowing you to connect phones in different parts of a house. International calls via Ooma will incur a fee comparable to Skype, Frame told us. You can’t do this with Vonage.

The company says it is developing additional features to help it connect different phones with a single number. This way, we’d be able to use the service to take cell phone calls while at home. This would make it similar to a service like Grand Central, which distributes calls across lines based on a single, central phone number.

From the demo version we saw it’s easy to use, and the device itself looks like it comes from the 1980s sci-fi movie, Tron.

Email venturebeat@ooma.com — if you’re one of the first ten people, you’ll receive a free one. Otherwise, Ooma is in a private beta, invite only.

Ooma also boasts an illustrious group of investors and advisers, including Ashton Kutcher from Hollywood and Sean Parker from Napster, Plaxo, Facebook and The Founders’ Fund. We reported about the company earlier, here. It has raised a total of $27 million.

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About the Author, Eric Eldon

Eric currently covers digital media technology and business news, especially what's happening on social networks and their platforms. He also writes and edits stories about venture capital, and lots of other stuff, too. He started at VentureBeat in the spring of 2007, half a year or so after Matt Marshall left his reporting job at the San Jose Mercury News to found the site. Eric previously cofounded a startup called Writewith, that was building editorial software for newspapers and other groups of writers. The startup didn't work out, but he learned a lot.

  • Looks like I am #3 to respond here. Do I get a free OOMA to ma? If so I will place a gratuitous Link on my website.

    Thank you
    xie xie ni
  • Ooma Box, Looks like the product consumer still waiting from the invention of the telephone itself!!!!
    It's open the gate for many new iniciatives to make a Global comunication for free a reality!!!

    Marc
  • Mike P
    Sorry, but all available info about OOMA indicates to me that it is a technical impossibility. Phone lines don't work the way that OOMA is claiming, and they can't change that. The business model (free for "life") is also an impossibility!
  • Mike P
    Hot off the press. Just found this on home.businesswire.com:

    August 9, OOMA announces Pre-sales. The announcement includes the following three statements:

    1. "This announcement contains forward-looking statements ... Actual results may differ significantly from management’s expectations."

    2. "Purchasers during the promotional period will have this no monthly charge service for at least three years."

    3. "ooma reserves the right to change or modify its offering including limiting the unlimited U.S. domestic calling to an initial set of customers."

    You can interpret these anyway you want, but to me they mean:

    1. OOMA is making wild claims and, if they don’t work, don’t blame us.
    2. "Free service for life" is only guaranteed to be 3 years.
    3. Later subscribers won’t get free service.

    Anybody willing to bet $400 on those terms?
  • Sounds like a very innovative idea. The traditional telco business model is badly outdated. I am glad to see Ooma is making VOIP more accessible by using your standard phone.
  • carinsurance
    My English not so good but thank for lovely site with information I looking for and need also.
  • Biju
    Hai
  • Nik
    so how do we get the free device?