[Editor's note: This is an Op-Ed by Bernard Moon, co-founder for GoingOn Networks.
Apologies to Bernard for not publishing this sooner. He submitted this piece before Ballmer's recent statement about Facebook being a fad, and he goes into more depth about why this is so.]
This past week, I’ve been talking with friends about how great Facebook is for connecting with old friends.
But I felt like Bill Murray in “Groundhog Day” hitting his alarm clock and rolling out of bed over and over again. I’d seen it before. The same thing happened with MySpace a few years ago, and with Friendster before that, only Facebook has taken social networking to new segments of society.
I believe online social networking is reaching a culminating stage, and has a near-term end. Rapid growth will plateau, innovation will dramatically decrease, and there won’t be any more large aggregation plays.
The question for me every time I experience a new social network is how long will the novelty effect last? Two months? Six months? Twelve? Regardless of Friendster’s server issues during its first year, I remember the novelty and fun of connecting with new and old friends, commenting on their profiles, and seeing what they’re about. This lasted about 4 months for me. MySpace’s novelty effect was shorter for me since I didn’t get into its music scene, but for many people this is what fueled MySpace’s hyper-growth. It had content that drew users back and increased freedom in tweaking profile pages created a highly active community, but eventually many of its users suffered from burnout and started to become inactive. Now the most common friend request I get on MySpace is from some small business or porn spammer.
I assume Facebook went through the exercise of examining this novelty effect of profile-centric platforms and how to create sustainable activity beyond the core base of college students checking each other out. In a brilliant move, Facebook opened it up its platform and allowed companies to build applications to create an ecosystem that would hopefully lead to a vibrant, lasting community.
Content and information is a primary driver of sustainable communities, so these applications along with Facebook’s “Mini-Feeds” feature (also prominent in Friendster and Linkedin to retain user activity) have become the engines for Facebook’s sustainability. They have also created an investment fund to encourage new applications to be built on top of the Facebook platform. Will this be enough or will this just extend the novelty effect a bit longer for them?
Even MySpace has gotten into the content game. If you haven’t visited in a while, check them out to see how they expanded their content offering. Now they have a wider base of content and higher quality content than their life before Fox with sections on books, music videos, TV on demand, a sports channel, and more. So will this be enough?
While most of us won’t suffer from social networking fatigue that some new media gurus, such as Jason Calacanis, have encountered, social networking burnout or losing interest in this attention economy is inevitable for most.
So what happens after Facebook? Will there be another mega social network that’s the new thing? Maybe Orkut makes a comeback in the U.S. or Yahoo!’s Mash takes off? Most likely not.
Online social networking is at a stage where it is becoming a commonplace feature in many web properties. Along these lines, there will be more niche communities, such as the already successful Yelp and new entrants like Global Grind that have great content to drive their success and sustainability.
I also predict that the next stage of social networking will be a dark period where there will not be any great leaps in innovation until technologies are created to increase the utility of such networks and information that capture greater value that what is currently present and data rights and ownership issues are worked out. It’s great to connect with friends and acquaintances, keep up with their lives and define your relationships, but -what we don’t have yet is improved natural language, relationship, and sentiment analysis engines mining for more relevant or useful information.
Some of the things useful things that we’re dreaming up now won’t realistically be around for a few more years yet: An intelligent bot that can recommend a business partner that you were seeking based on 5 specific qualities of personality and experience; a service that could connect you to the Facebook profile of a car seller on eBay and recommends that you contact a mutual friend that the two of you share to close the deal; a way to recommend a new restaurant based on two Yelpers whose reviews you really follow.
Advancements in technology would not only enhance the front-end of social networking features, but also for data and analytics tracking on the backend. Why haven’t advertisers seen a good return on their dollars on social networks? The click through rates have been relatively low even with demographic targeting. What if demographics were matched with databases containing consumer buying patterns or with active users of sites such as Power Reviews? Advertisers would know that a person is a frequent buyer of camping equipment or flash memory drives and can sell ad space to such highly vetted users. Eventually, advertisers can target people based on their stated company and occupation. Create designer clothing? How about targeting a buyer from Macy’s? Better yet, how about 70 buyers from 30 major department stores worldwide? There are less technical hurdles in this area, but more legal and strategic roadblocks here. Who owns the data and information? Consumers and end-users? Social networks? Companies? How can a win-win be created for companies and social networks that collect this information, so that the sharing of information produces economic returns? It might be years before these issues are resolved and could take longer than our technologies catching up.
Beyond this dark period, the next stage of social networking will finally impact other platforms in significant ways. Social networks will become platform agnostic and more ubiquitous. Mobile is an area ripe for someone to conquer, but the platform that interests me is the set-top box and interactive TV. Yes, it’s back to the promises of the early 90s. While the cable TV and satellites industries move slower than old media, there is a lot of potential for “lazy interactivity” and the TV again. A wealth of information is waiting to be tapped into from set-top boxes combined with social networking on interactive TV platforms. This could be a gold mine of data for advertisers. Profiles matched with viewing and listening habits? Awesome for those sitting on Madison Avenue.
It will definitely be interesting to see how Facebook and social networking evolve over the next decade. These are exciting times since we are at the leading edge of technology and how it affects cultural and individual behavior.
Tags: co:Facebook, people:Bernard-Moon13 Comments
-
John said:
Isn’t there the possibility that people will just have their own blogs and those blogs will be unified by some network (be it social or whatever burgeoning adjective is around)? Clearly if someone has their own blog they have complete control (to the extent control can be had) over their data. Rather than Facebook Apps, how about Wordpress widgets?
That’s the direction I’d like to see things go.
-
Rick said:
I believe the future of the social net is in social aggregators like 8hands.
The 8hands people get the idea of having a unified personal network. I don’t think there will be one dominated network but a platform where people from different networks could interact without having to log on to any special web page.
Today’s aggregators are far from that, but I think that is the general direction. -
Don Jones said:
My bet is that FB doesn’t survive long term in its current form. I believe someone will acquire it for its users, not for any unique technology.
-
jeff taylor said:
Remember the buzz aboutand on prodigy, compuServe, and AOL…these were the first wave of social networks and AOL’s dominance is still being mined. Even if today, its more about the properties it purchased with that power.
The web with its more open platform soon stole the show but somehow didn’t really create a better “people” communication platform. Fast forward to today and its been interesting to watch the 2.0 “closed” networks myspace and facebook take the platform back inhouse. My guess is personal device(insert preferred screen here) innovation will take the next chapter. That said, I think the current trend will continue as niche sites gaining momentum around social circles that define themselves by more than just a face.
Jeff Taylor
Founder/ceo-Eons.com -
Simon said:
I think Bernard makes a good point. Facebook will probably become a carcus like myspace and will probably take out some of their biggest coolaid drinkers with it.
-
Doris said:
We’ll release a mediaBuzz feature soon to help user connect and stay connected through online media publishing and sharing, as part of the MobileLiving isayusay service that updates a user’s address book and event calendar online, and downloads to the cell phone with one click. Also, the cycle-thru browser on cell phones delivers seamless browsing and listening experience with voting and RSVP options, and fast lookups for click-to-call, text messaging shoutouts, and quicklists. This connect-centric social network model might take off if the all-you-can-eat data plan becomes economical.
-
Life Option said:
I like your site, well done! I
-
Ramon said:
It still feels like Groundhog Day, What’s the main difference between Myspace and FB? I think probaly is API? I don’t see huge differences between orkut, myspace and FB, I got tired of myspace and FB i use mainly orkut.
-
Syven said:
IMHO Facebook should be viewed in the same way as the success of the book “Who Moved My Cheese?” - a book where change is discussed through the use of four characters including two mice, Sniff and Scurry. This book sold millions because it was tailor made for mass understanding.
Facebook is no different, I really think it is tailor made for mass comprehension and suited for those can discern the difference between Britney Spears and Jessica Simpson.
In effect it is the NEW form of virtual traditional media and so I see its longevity as a vehicle for people who don’t care what a blog is, wouldn’t care why SoFlow morphed into Wis.dm, think that white label software is an alcoholic beverage for computer wizards, and LinkedIn is something that happens to you at a checkout counter at an airport.
Traditional media was and is the dark age and IMHO Facebook is the quickest access point for those who once welcomed the terrestrial and who now are being acquainted via water coolers, the generic expert voice and regular yackity yack over a pint or a plate of whatever street nosh is to yacked down, with an easy reference point to digest and pontificate over - Facebook.
I would rather predict that Facebook will become the hypermarket of social networking.
M.
-
dave mcclure said:
(sorry late to the party on this one by about 3 months)
wow, really couldn’t disagree more with you on this one bernard.
in fact, looking back over the past 6 years of social networking i’d suggest that Facebook — particularly with the News Feed rollout in 2006 & launch of Facebook Platform in 2007 — has just caused us to LEAVE the “Dark Period” of social networking.
i’d likely say we’re just entering a brave new wolrd where:
- it ain’t just profile pages & friend lists
- the news feed helps me discover cool stuff about people & things that are relevant
- platform & apps create amazing opportunities for users & developers, and…
- every other SNS going gonzo to copy these features & implement their own feeds / platforms with new twists.monetization uncertainty notwithstanding, seems like the exact opposite of what you describe. there’s actually real innovation going on in multiple environments to create new user experience, platform innovation, and 3rd-party developer opportunities.
while i won’t disagree there’s even more territory to be explored with embedding SNS in the fabric of websites, and with Ning & other vertical SNS solutions & platforms, sure feels to me a lot more like we’ve just enteted the Renaissance than Dark Ages.
my .02,
- dave mcclure
-
volkswagen dilery said:
tyuning volkswagen passat avtozapchasti volkswagen volkswagen tehnicheskie harakteristiki mikroavtobusy volkswagen volkswagen dilery volkswagen mikroavtobus volkswagen diler test drayv volkswagen modeli volkswagen
-
tyuning bmw said:
tehnicheskie harakteristiki bmw bamper bmw avto bmw dilery bmw tyuning bmw razborka bmw ekspluataciya bmw avtomobili bmw oficialnye dilery bmw
-
Berto said:
Good article Bernard. Clearly Facebook is starting to aggravate their early adopters, but there doesn’t yet seem to be anything up next.
I think you gloss over mobile too much. One of the problems with social networks is that they aren’t proactively solving problems for people who are truly social. They are reactive solutions (meet someone cool, then add them as a friend later). Better mobile apps could be used.
Let’s say I’m out at the beach playing volleyball, and some friends bring other friends, and we all hit it off. We agree to play again next weekend. Now what? I get a phone number that I’m likely to say “who is this?” a month down the road or I just don’t feel like calling yet.
Getting someone’s email address is more appropriate for this, because then I can add the new friends to the email list / evite we have. But setting that up right now on my mobile is a pain.
What’d be nice is a mobile tool that’d allow us to befriend each other and add this new person to my ‘volleyball clan’. Then they’re in and I’ll go home and check their profile later.
Sounds stupid and simple, but when I’m out in the streets, I’m not thinking facebook. I’m thinking, how do I get this new person involved in my tribe?
-
Lars Pihlblad said:
Here is one way of having all your social networks in one place and you have the possibility of promoting yourself http://upranker.com/
2 Trackbacks
6:07 pm
Moon’s Gloom « Dogpatch Dispatch said:
[...] October 5th, 2007 — Mike McGrath Bernard Moon’s post forecasts a “dark period” for social networks. He points out that the novelty of user [...]
12:55 pm
xocea » The Novelty and Future of Social Software said:
[...] Venture Beat: I assume Facebook went through the exercise of examining this novelty effect of profile-centric [...]