37 Signals goes down, so does my to-do list; light posting today at VentureBeat

37signalslogo011807.png37signals‘ site is down, meaning its users — mainly small organizations — are unable to access its popular set of web-based services, including project manager Basecamp, group chat Campfire and contact manager Highrise. For example, I have my list of people to contact and stories to write today within Highrise.

[Update: All 37signals services are back online, after being down for a couple of hours this morning.]

VentureBeat’s entire team was considering switching to Highrise, but this outage is a good reason not to. I’m putting the pieces of my scheduled articles together by sorting through my email. Got a hot story tip? Send it over.

Between this outage and Matt and the rest of us preparing for the Crunchies awards tonight expect lighter than normal posting today.

Screenshot of 37signal’s updates on the issue, below.

37signalsscrn011807.png

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About the Author, Eric Eldon

Eric currently covers digital media technology and business news, especially what's happening on social networks and their platforms. He also writes and edits stories about venture capital, and lots of other stuff, too. He started at VentureBeat in the spring of 2007, half a year or so after Matt Marshall left his reporting job at the San Jose Mercury News to found the site. Eric previously cofounded a startup called Writewith, that was building editorial software for newspapers and other groups of writers. The startup didn't work out, but he learned a lot.

  • brett_d
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  • perito
    eh..this was a hardware issue, not a quality of software issue. It's quite funny to see how people have been so harsh on 37S...everyone is just looking for a crack in a great company/culture/framework.

    If salesforce.com/sugarcrm/etc went down for a couple hours would that scratch them from your list?
  • Gambor
    This isn't for the first time! I feel sorry for my friend, whose business depended on it. I've never had these problems with Wrike http://www.wrike.com
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    We have been using accunote (http://www.acunote.com/) for agile project management with very few issues to date. I believe their provider is rails engine yard, or some such.
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