Babystyle, the baby retailer, files for bankruptcy — victim of misguided investors?

updated

babystyle.jpgBabystyle, the Los Angeles retailer of baby and maternity products, has filed for bankruptcy after raising more than $146 million from investors.

Two years ago we were pointing to the worrying burn rate of the company, which also goes by Estyle. The company was losing money on its brick-and-mortar stores, but was still opening them up at a rapid rate — a time when more growth was happening online, not offline. The company kept raising money, including $6 million two years ago, and $11 million more last year.

Indeed, now criticism is pouring out from a former board member Frank Creer, an early investor, who says the later investors such as Oak Investment Partners and Global Retail Partners pumped ever more money into the company and forced it to open more stories, including three last year — leaving the company seriously overextended now that the economy has started to slow. VentureWire (subscription only) first reported the story this morning.

The story just raises more questions about the health of the investment community. Oak is a good example. Despite very mediocre results from investing in early-stage companies, the firm somehow managed to get investors to give it more money to embark on a strategy of investing into later-stage companies, even though this wasn’t Oak’s specialty. Firms have an incentive to raise more money, because they earn fees based on the size of the fund. So then, having raised a whopping, record sized $2.56 billion venture capital fund (also, see coverage here), Oak was forced to put that money to work — even as it was more difficult to find good companies to invest in. An abundance of private equity and hedge funds were already scouring to find the best companies. Beginning two years ago, I made numerous attempts to contact Oak and Washington State, one of the public investors in Oak to ask about their investment strategy, but we never did get a return phone call or email.

To be fair, investing in companies, and having them fail, is par for the course — it is going to happen to any investor. But the sad thing about this BabyStyle case is that it seemed so obviously misguided.

The company has laid off 14 employees and plans to close six of its 23 stores.

BabyStyle’s previous investors also include Arts Alliance, Digital Ventures, Goldman Sachs Group, Maveron, Mousse Partners Ltd., Primedia, Saints Capital, VSP Capital, Vulcan Capital and Zone Ventures.

When requested for comment, Gerald Gallagher, general partner at Oak Investment Partners, declined to talk this morning [Update: Gallagher has since gotten back to me and said he can't comment]. Yves Sisteron, managing partner at GRP Partners, was out of the country and could not be reached for comment.

In a statement, chief executive Bob Kelleher blamed the company’s woes on “recent weakness in the economy, combined with poor performance from a number of unprofitable stores.”

Creer, a board member until last year, and a managing director of Zone Ventures, told VentureWire that the company almost reached profitability in 2004, before it started to focus on offline building:

According to Creer, other board members wanted to roll out more and more stores in a “ridiculously aggressive store rollout plan,” even though the ones that were already open were not profitable. When that didn’t work, he said, investors pumped more money into the company to open more stores…. “There was the same type of phenomenon in 1999-2000, where lots of companies were so dramatically over-funded that they never had the business model to be able to catch up with the funding,” Creer said.

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  • VC Watcher
    Oh yes, the "if it's not profitable, let's open more and make it up volume" ploy. Talk about smart money thinking.
  • Markz
    As always, entepreneur beware -- entrepreneurs are always dispensable, or so this story says.

    If some of these funds are producing "mediocre results" though, I assume they would not have been able to raise capital? Presumably the returns are still above those available elsewhere, and that's why these VCs were able to raise money.

    The better question for LPs is: Could I do better investing in a different VC? Another reasons for LPs to *demand* VCs publish performance.
  • AnLP
    What would be an interesting story, of value to VentureBeat's audience, is the web linking failed (or failing) venture firms and partners. For instance, how many know of the many deals in which Oak and Worldview invested in together? And how few of those deals went anywhere? and how most of them failed and miserably at that? Consider Commverge Solutions, an integrator of sorts for the telecoms. Founded and run by Edmund Wei, the brother of James Wei who founded and ran Worldview who led that firm and Oak, among some others, to pump in over $150M into Commverge only to see it all vanish. Move on to companies such as OnStor, Azul, ...and you'll find confirmation of the theory that cockroaches travel in packs. Oak, Worldview, Crescendo, ...Kevin Fong from Mayfield became part of that pack and the results he brought in forced his partners to oust him from the firm.

    Matt, how about a story on this web of ill-fated venture firms, partners, and their investments?
  • Tim
    I worked for the company during the dotcom heyday.

    It was a phenomenal experience!

    At one point we were considering buying a blimp, NACSAR logo placement, and hiring Gary Busey. And that was just one meeting.

    If it weren't for an incident involving an elevator, too much tequila, and too little supervision, I could have been a VP.
  • VC Watcher
    Matt, isn't Kevin Fong *still* a partner at Mayfield, and not "ousted" from the firm as AnLP states? Last I heard, he's doing investments in China.
  • Kevin Fong has exited the firm, and is indeed doing investments in China. We wrote a story about it several weeks ago. I thought Yogen was pretty frank with me. He said Fong decided to leave, and the limited partners didn't have a problem with that.

    http://tinyurl.com/2uxbmq
  • Bad Babystyle
    Hello,
    I know my comments may not be what you expect but I want the world to know how Babystyle is treating their customers now.

    I bought a Bugaboo stroller a few months ago at the Austin, Tx Babystyle store because I would get $100.00 of "Babystyle Bucks" and I would get a more convenient service than if I was buying it online to an other company.
    We decided to do this even if it was more expensive.

    And yesterday I went to the same store in Barton Creek and the employee told me I could not use my "Babystyle Bucks" because they were closing the store in Austin...
    UNBELIEVABLE!!!!!!!!!
    She told me the closest store would be in Dallas, TX...it is 6 hours roundtrip from Austin!!!!!!!!!
    She also told me they were closing 4 other stores because the company was in bad shape. So be careful, do not buy anything in their store because you can get "Babystyle Bucks" ...because you may not be able to use them...ever...

    She told me that a lot of customers were feeling the same way as I felt and that I could call the customer service.
    I did it this morning and the rep I talk to was not more helpful and told me the same thing.

    This is not right...it's a ripoff!!
    D
  • KZ
    Babybucks...that is a shame. I personally feel sorry for all of those people losing their jobs at Babystyle. I'm sure they don't deserve all of those angry customers and their comments.