John Doerr: 10 ways for companies to stay afloat in rough times

[updated]

At VentureBeat’s Downturn Roundtable event this morning, Kleiner Perkins’ John Doerr came prepared with a list of the top things that start-up CEOs should do. He surveyed 18 of Kleiner’s companies, and here’s what they suggest [update: Doerr has since added an eleventh point]:

  1. Act now. Act with speed. Raise money. Get a loan, secure financing. Focus, cut or sell.
  2. Protect the vital core of the business. But use a scalpel not an ax. Be surgical. Protect the vital core of the company. Cut once, deeper than you think.
  3. Make sure you have at least 18 months of cash. Or more — on a conservative revenue forecast.
  4. Defer facility expansions. Don’t spend money on tech infrastructure, such as new software or computers. Doerr noted that Andy Bechtolsheim’s new startup, Arista uses Google Docs (free web office software).
  5. Reevaluate your R&D priorities.
  6. Renegotiate any contracts that you can. Everything is negotiable.
  7. Remember, everyone in the organization should be selling, from the receptionist to the engineers.
  8. Offer people equity instead of cash e.g. in place of bonuses. (You can do this with outside vendors as well).
  9. Secure your cash. Treasuries, or treasury backed securities, are more secure than money market funds.
  10. For your revenue plan, develop and obsess on leading indicators — e.g. bookings, unique visitors, conversions.
  11. Over-communicate with everyone – employees, investors, partners and particularly customers. Don’t sugar coat things, communicate your resolve.

Angel investor Ron Conway added a key twelfth point: Be open-minded to mergers and acquisitions. Always a good tip.

[photo: flickr/visulogik]

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About the Author, MG Siegler

MG Siegler writes about technology trends and new media for VentureBeat, with a focus on mobile topics, social elements and key news stories. Before that, MG wrote about technology on his blog, ParisLemon. Originally from Ohio, MG attended the University of Michigan where he studied film. He's previously lived in Los Angeles where he worked in Hollywood and in San Diego where he did web development. He now lives in San Francisco.

  • Good times, bad times...shouldn't these recommendations be applied all the time when it comes to business? Most of them are common sense.
  • jkaljundi
    Posted my 10 tips just yesterday: http://kaljundi.com/2008/10/28/10-reasons-start...
  • kimbjo
    They forgot the most important point!

    Stop reading lists on the internet, and get back to work !
  • Pam
    do not buy the limited edition Whiffle fishing boat
  • nate
    I'm not sure this is really great advice, it is a little to shallow to be useful. For example, treasure backed securities are priced at a premium right now (due to scared people), yet money market funds are now insured for the next 12 months by the federal government. It would be silly for a company to move all their cash to tbills right now.

    I would add a 12th point - either have a solid business model or deliver a lot of value. If you're business doesn't have either of those (e.g. all you web 2.0 social network clones), you might as well start looking for a job right now.
  • Or how Guy Kawasaki points it: you need to be high and to the right!
  • In those 11 points it is all about internal stuff, whereas any company depends on and lives from customers:
    - Get a business model that brings revenue
    - Generate leads at a low cost: the website
    - Obtain paying customers
  • This is incredibly good list. Perhaps for very small companies "Don't obsess on side projects that you enjoy but have absolutely no potential during 'working hours'."
  • sam
    All good tips that should be applied in both good times and bad. Any way to grow and secure revenue is valuable, but number 6 in particular resonates with me.

    Every customer/client that is experiencing rocky times is attempting to renegotiate their contracts, shouldn't your firm do the same?
  • It amazes me that people are still securing funding for the expansion of failure. Spend nothing not mandatory, and above all deliver more than you promised, far more.