WebNotes launches online annotation service amid heavy competition

Yet another web annotation service is launching today. WebNotes is releasing virtual highlighting and sticky-note tools designed to help people track and annotate online content. The tools let users highlight text on, or stick notes to, web pages. They also let users organize their annotations into files and share those files with others via email or PDF.

But the Cambridge, Mass. company is entering a crowded playing field, and not a particularly healthy one at that. The concept of an annotated web is a good one, because it allows people to better organize and share personalized views of web content. But the web annotation sector has struggled. The first major companies in this space date back to the web 1.0 era, including Third Voice, a startup that buckled in the middle of the dot-com crash in April 2001.

Since then a plethora of other players have emerged including Faves, Diigo, Fleck, ReframeIT and Stickis among many others. All of the companies in the web annotation space have similar business models — frequently they offer a free version geared toward mainstream users and a premium version aimed at enterprise users.

WebNotes seems to be banking on the same business model. According to chief executive Ryan Damico, the company will offer a mainstream-oriented free version of WebNotes, but its core product will be the paid premium version. When I asked how the company plans to differentiate itself from competitors, Damico said it would offer features different from any of its competitors, but he declined to specify what those features would be or when the premium version would be released. He did say in an email that “development will take us a little while” — but I do think the premium version is WebNotes’ only chance to build a profitable business.

Damico said that most web annotation companies are focused on building large communities, with the ultimate goal of being acquired. So far this strategy has largely failed — although Clipmarks was bought by Forbes last year — because annotation startups have found it tough to build communities among such established competitors as social bookmarking platforms Delicious, Digg and Reddit. Delicious, now owned by Yahoo, already provides a platform for storing web page links and attracts a lot of users, as does Facebook, which provides a Sticky Notes application.

Admittedly, many of the social bookmarking platforms compete with web annotation-focused companies only indirectly, but by providing enough related functionality to the mainstream user they often whisk away potential clients.

Even if you disregard the social bookmarking players for a moment, the competition isn’t easy. Direct competitors such as Diigo and Faves boast a few hundred thousand monthly uniques and offer accounts specific to enterprise users. Diigo offers Educator Accounts aimed at academia. Fleck is launching business- and education-specific accounts in the near future as well.

So, I hate to say it, but I don’t see how WebNotes can become a profitable success. You can try it yourself though–300 beta invites are available for VentureBeat readers.

Damico says the idea for WebNotes came from his frustration with web research while a computer science student at the Massachusetts Institutes of Technology (MIT). Originally more of a side project than a startup, Damico and his team of five other MIT alumni secured private funding of an undisclosed amount earlier this year and are now working on the service full-time.

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  • LIsa Watson
    Agree. Too many web2.0 apps all compete users' limited attention, and more and more coming each day. Unless one has built a much better "mouse trap", relying on premium model for their revenue model ? nope, doubt they will have much a chance for being just an inferior me-too product in today's competitive landscape
  • I think it would be fair to say that Diigo is the most popular and
    robust web annotation tool on the market today. With over half a
    million registered users, It has been continuously refined over the
    past three years.

    So it would be helpful to compare any new entrant in the space to
    Diigo. If webnotes is aiming at serious web surfers, then I must say
    that side-by-side comparisons would show that Diigo is a much more
    powerful (and mature) tool. For example, Diigo provides rich tagging
    capability as well as folders for better information organization, and
    provides group annotation for better collaboration; Diigo automatically caches
    the page so it is always available to you; Diigo allows you to search
    the full-text of your collections, or just within your highlights;
    Diigo allows you to easily extract your research findings or publish
    them to blogs .....

    One could argue that webnotes' is simpler because of less features.
    Well, if you want real productivity, I should like to argue that it
    just falls far short of what Diigo enables. In addition, Diigo's rich
    functionality has been designed with painstaking care so that you
    will be completely comfortable just using a subset of the features to
    begin with. For tools that are really simple, I would say delicious
    and google notebooks are hard to beat.

    Diigo team continues to dedicate itself to make Diigo the best tool
    for research productivity and knowledge sharing. (In the meantime,
    other web annotation tools such as fleck, i-lighter, jump knowledge,
    trailfire, etc have essentially stopped development or simply
    shut-down, to the best of my knowledge. )

    Diigo has been a pioneer and innovator in social web annotation. You
    will see us continue to innovate -- a lot more are forthcoming - stay
    tuned!
  • Justin, this is an appallingly poor article. Your laser-focus on WebNotes' entry into a competitive field does not give a single thought to their focus on serious researchers at the expense of oversharers. WebNotes is trying to be that "better mouse trap" Lisa speaks of - one that people will pay to use. I would welcome more web companies like them.
  • I agree with Richard. I have been using Twine and after reading your review I went and spent ten minutes looking at Diigo. I would say that these two are businesses chasing the same customers using (approximately) the same feature set and business model.

    IMHO WebNotes is very different.

    Most importantly it is NOT a social site, although it allows sharing. It does not encourage you to make friends, or form groups as these other sites do. Twines, for example, are useful because they are topic-based threads to which other people contribute. They are "communities" and they are useful because I can find pages that I might not have found otherwise.

    WebNotes is about what I do with this material once I have found it, and decided I may want to come back to it at a later stage.

    When I store material it appears in an explorer-like tree accessible only to me. The folder structure enables me to store material as I would on my desktop or in a real-life filing cabinet. It allows me to annotate it (which among other things lets me remind myself why I stored it in the first place!).

    This is a radically different conceptual model. It is not yet perfect in my view. Tags would be a useful additional feature for example to let me link material in more than one (folder bound) way.

    This model may or may not work, and there may or may not be a market for it but I strongly disagree that it is a "me-too product", inferior or not.

    Me? I have been looking for something like this - not instead of Twine but as well as Twine. I want to be able to leverage social activity to find material I would otherwise miss, but I also want to be able to store copies of that material in my own way in a manner that lets me access it later.
  • Richard and Owen,

    The fact that Diigo has richer social features does not mean that Diigo is weak as a research tool. Please allow me to clarify a few points.

    Diigo has much richer functionality for information organization, search and collaboration. Surely those are key parts of the research process.

    Is Webnotes a better mouse trap? As a matter of fact, Diigo can do everything webnotes offers, plus a lot more, plus time-tested robustness.

    Does Twine do web annotation? No.
  • Adam
    "Diigo has much richer functionality for information organization, search and collaboration."

    Proof is in the pudding. I used Diigo for 6 months and found it to be clunky & disorganized.

    Webnotes, by contrast, has the explorer tree, a strong search function and the option to generate a PDF report of some or all of your highlights and notes.

    Your tough-talk isn't very impressive either.
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