Twitter-for-business service Yammer moves into lifestreaming for business

Yammer, the company that offers a Twitter-like micromessaging service for businesses, has released a wide-ranging set of new features today that make it even easier for coworkers to communicate. Perhaps most prominently, the company now lets you import, share and discuss RSS feeds from other web sites. This means you can track anything from news reports to competing companies’ blogs to others’ Twitter messages.

For those who aren’t familiar, Yammer works by letting you send short messages back and forth with your colleagues, with messages displayed on the site’s interface in reverse-chronological order. When you post messages to Yammer, anyone at your company who has chosen to “follow” you will see the message. The company’s not just trying to make communication more efficient, it’s trying to help people see information they might have otherwise missed.

Facebook and FriendFeed are also offering feed services, which increasingly can also be used to improve workplace communication and information discovery. At VentureBeat, for example, we use a private FriendFeed room to easily track RSS feeds and share comments about the stories we’re working on. More on that in a moment.

Yammer is also releasing a way to — like Twitter — send private messages to other individuals in your Yammer group, and mark your favorite messages with a star. The company recently released a version of its software that companies can host on their own servers (as identi.ca and other competitors also do); today, Yammer is further allaying corporate security concerns by letting companies set their own terms of use for the site.

Yammer works by only letting users within a specific email domain (like user_email@venturebeat.com) create and join Yammer groups; the company is furthering that functionality by letting you create email lists from those groups. It is also letting you read those messages through SMS or instant message. At VentureBeat, the FriendFeed room has been especially useful because we can integrate it with Gmail’s Gtalk IM service. Although Yammer said it turned off AIM integration due to a technical issue, you can use Yammer with Gtalk or another Jabber-based IM service. We’ve been saving ourselves a lot of time by using the FriendFeed room to share feeds and other items from around the web — and comment on everything from within Gtalk in Gmail. It cuts down on distracting, extraneous conversations that group chat services like Campfire tend to encourage and focuses us instead on reading and writing stories. Yammer is looking like an increasingly competitive alternative.

West Hollywood, Calif.-based Yammer raised $5 million in a first round of funding from Founders Fund and Charles River Ventures last month. Micromessaging in the workplace is becoming increasingly common — check out Yammer’s testimonial page for more on that. It won the TechCrunch50 top new startup prize last fall. Twitter and Facebook have themselves discussed how to tailor their services for businesses, and so has FriendFeed — so Yammer’s new features may help it define itself to business users before these larger players decide to move in.

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About the Author, Eric Eldon

Eric currently covers digital media technology and business news, especially what's happening on social networks and their platforms. He also writes and edits stories about venture capital, and lots of other stuff, too. He started at VentureBeat in the spring of 2007, half a year or so after Matt Marshall left his reporting job at the San Jose Mercury News to found the site. Eric previously cofounded a startup called Writewith, that was building editorial software for newspapers and other groups of writers. The startup didn't work out, but he learned a lot.

  • LegalMinded
    Another microblogging tool for the enterprise is Present.ly. This social media tool created by Intridea, Inc. has been very popular between small and large companies. We like it because Present.ly works behind the firewall, and can be customized based on different needs and preferences. And the integration is extremely easy and user-friendly. check it out: www.present.ly

    Intridea has other similar products that they offer, but I have not tried them myself (yet).
  • Bob
    Saying this is lifestreaming is totally misleading. Yammer has basically enabled a limited social RSS reader.

    As you state above, "import, share and discuss RSS feeds from other web sites" does not mean that users are able to lifestream their personal activities. It would be nice if you had actually tried this feature before writing the article.

    If you want to lifestream use Friendfeed or Socialcast. Those are both real lifestreaming applications.
  • First, Bob, if you look at the screenshot, you can see that I have
    used the service. Second, I used the phrase "lifestreaming for
    business." What I am describing is bringing in all of the relevant
    information that an employee might care about into a single stream.
    Perhaps the phrase "businessstreaming" would be more appropriate but
    even fewer people have heard of that buzzword than they have heard of
    "lifestreaming."

    If you had read my article, you would have also noticed my references
    to Friendfeed.

    In any case, please help me think of new buzzwords instead of getting
    all pedantic on me.
  • Bob
    Eric, not trying to get pedantic but rather noting that what Yammer is providing is not lifestreaming as defined by wikiepdia (a "reconstitution of a disaggregated online persona.").

    Yammer is providing the ability to import RSS feeds and discuss them. They are not attached to individuals in the same way a life streaming service would but rather more like an RSS reader (which most do not consider RSS readers to be lifestreaming apps).

    From Yammer's blog post:
    http://blog.yammer.com/blog/2009/02/yammer-rele...

    "You can now import RSS feeds relevant to your company, allowing your users to quickly find them, comment on them, and share them around your network. The importing process is easy."

    If you look at the RSS implementation of Yammer, it is a real stretch to say that it provides the same lifestreaming experience as tools like Friendfeed, Facebook, or Socialcast.
  • I'm drawing an analogy between lifestreaming services for individuals and developing (especially in Yammer's case) web-wide aggregation services for businesses. What Yammer is heading towards -- and what other services could very well do in the future -- is the "reconstitution of a disaggregated online [business] persona."

    Since you're being pedantic about it, I'm going to refer you to more than a hundred years of Supreme Court decisions:

    http://caselaw.lp.findlaw.com/data/constitution...
    http://www.ratical.org/corporations/SCvSPR1886....
  • Bob
    Let's be clear here Eric. You spun the story this way for traffic - plain and simple.
  • Bob
    Thanks for the Supreme Court decisions. It would be great if you actually used and understood the product instead of spinning stories for traffic - glad to see that you really use the product given that the latest message in your screenshot is from 3 months ago. FAIL.
  • karen
    Hi K,

    Yammer is a microblogging service for businesses. Twitter-esque. They may be a good one to go after for the next Digiday: Social.

    -Sarah
  • I really think Yammer is going to find it tough in this market
  • Wonder if it will stay as niche application for a portion of employees or will actually reach reach critical mass. Tons of people still don't get Twitter at all and can't imagine using it.

    It's clear it won't reduce email overload as Yammer has claimed (http://poprl.com/K1a )

    Good thing tho, that they now offer in house versions and allow companies to set their own terms of use.

    We’re a software company ourselves and larger, especially listed companies we work with are all extremely concerned about privacy, information security, and information archiving and access. They have related auditor requirements which have to be met.
    (Our company is also in internal comms technology - very different to Yammer tho, as we’re focused on transforming traditional push messaging into visual/multimedia messaging). www.cutthroughcommunications.com

    But I wonder how Legal or IT guys are going to STOP other employees from signing up on Yammer and sharing company information between themselves. All they can do is sign up too, pay to monitor, and set up a code of conduct, I guess.

    So I think Yanmmer've got a very powerful business model, building take up from the ground up and really obliging companies to pay in order to monitor it. Are there any companies upset about this??