Wells Fargo outage said to affect 4 million customers

May 15, 2009 | Paul Boutin | Comments | |

A Wells Fargo customer tipped us off this morning that his personal bank account at WellsFargo.com has been unreachable since Thursday night. Many Twitter users are making the same claim. Search #wellsfargo to see the history of complaints.

A Wells Fargo customer service representative told our source over the phone that the outage affected half of what the employee said were the bank’s 8 million online customers.

Service has just now been restored, around 11 A.M. Pacific time.

[Have you got the inside story? Email editor@venturebeat.com with your tips.]

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About the Author, Paul Boutin

Paul (paul@venturebeat.com) covers Apple & the iPhone, social networks & social media, digital music & video, and any crazy Internet story. Paul wrote and edited for Valleywag from 2006-2008, after several years with Wired magazine and Slate. He writes regularly for The New York Times' technology section and sometimes for Wired and The Wall Street Journal. He studied computer science at MIT in the early 1980s, and worked as a software developer and network administrator for 15 years before becoming a professional writer. Follow him on Twitter at @paulboutin, and follow VentureBeat on Twitter at @venturebeat.

  • Jayne Mansfield
    1:54 pm CST and I still cannot log into my account.
  • Ian
    Same.
  • kris
    i can
  • larry
    thanks for your pointless article. I think a cat is in a tree somewhere...look into it.
  • Thanks for stopping by and leaving a comment.
  • His brothers Darryl and Darryl would have commented too but they were still trying to check their balance from their wooded shack in rural Vermont.
  • toby
    site still down for me...27hrs and counting...
  • eric
    went back down for me this morning. can't access my account anymore