Does Google Wave mean the death of Gmail and Google Docs?

The question and answer session for the unveiling of Google Wave, the search giant’s attempt to reinvent communciation, just wrapped up. My biggest impression is that many journalists drank the Kool-Aid — they really believe that Wave has the potential, at least, to become the center of users’ communication. Not that I can blame them. I believe it, too.

I don’t want to repeat all the cool features that we’ve already listed, but I will say I’m very taken with the big vision that Wave could really become the tool that unifies all your communication and collboration, where you can access your email, your instant messaging, your documents, your social networks, your blog comments, and more. (I also want to use it for liveblogging.) And many of the journalists’ questions  at this morning’s session really seemed to take the big picture seriously. One reporter asked whether this will replace tools like Gmail and Google Docs. Another asked for more details about about Google’s strategy to try to replace email with Wave.

The response from the Wave team, however, tended to be relatively modest: “It’s still very, very early” was the most frequent answer. On the question of replacing Gmail and Docs, Vice President of Engineering Vic Gundotra said,  “There may be other places as well where you may see those exact capabilities.” In other words, this may be less about phasing out Gmail, and more about phasing Wave-type abilities into Gmail and Google Docs. In the long-term, however, while I may not get rid of my Gmail account, I could imagine Wave becoming the center of all my online activity, the way Gmail is now.

Another interesting tidbit from the session: Google co-founder Sergey Brin said that when brothers Lars and Jens Rasmussen (who also developed Google maps) came to him with the project idea, it sounded a bit out there.

“We’re going to reinvent communication, we just need 100 engineers who can go off to Australia for a while, and we’ll get back to you in a few years,” Brin recalled them saying. But executives decided to bet on the brothers’ track record. “We decided, collectively, to give them the benefit of the doubt.”

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About the Author, Anthony Ha

Anthony is VentureBeat's assistant editor, as well as its reporter on enterprise technology, cloud computing, and tech policy. Before joining VentureBeat in 2008, Anthony worked at the Hollister Free Lance, where he won awards from the California Newspaper Publishers Association for breaking news coverage and writing. He attended Stanford University and now lives in San Francisco. Reach him at anthony@venturebeat.com. You can also follow Anthony on Twitter.

  • swagv
    If I counted the number of times I wanted to do a real-time collaboration with integrated chat, maps, calendaring, and video ... I wouldn't even need a single finger.
  • Really? Our workflows must be very different. Which isn't to say that I'd use everything here all the time, just that having it all in one place makes things much more efficient.
  • Jereme Guenther
    I have to admit I have reservations.
    I really like my gmail account, and while I can definitely see the new features being phased in; having a product come out good enough to make me want to leave gmail behind is pretty hard to grasp at the moment.

    However, if anyone can do it, google can.
  • Dan Roycroft
    I can see how this would be a great replacement for a lot of e-mail threaded communications where you have different people coming in at different times in the discussion and need one collected project/discussion time-line. Just from the specs outlined so far, I have a large number of areas I could employ this technology to great benefit.
  • s
    i'm with jereme. i love my gmail...
  • Could be too complex for Joe The Plumber.
    Could have too many functions for Joe The Plumber to operate.
    If Joe The Plumber doesn't use it, then FAIL.
  • I dunno. A lot of tools seem really complicated at first, but eventually people get over it if they need to. Certainly that's been my experience with a lot of web applications.

    Also, why are we still talking about Joe the Plumber?
  • Why do we always need to be "killing" older technologies whenever there's a new hype? Guys, this is NOT a zero-sum game.

    Email can coexist with IM, that can coexist with microblogging, that can coexist with VOIP, that can coexist with cell phones. The frequency and how we use each channel will shift accordingly and new demands will be created, but email or editing documents won't disappear because of google wave. Vic is not being "modest"; it was just a polite way of saying "duh.."
  • Thinking of Wave in terms of "replacing" such as GMAIL (or even email, itself) is just silly. Not every Internet communication needs to be (or even should be) as would be in Wave. Traditional email, at the very least, should (and likely will) never go away. Of this, I think there should be little fear or doubt.

    Now, that doesn't mean there won't be a place -- and a potent one, indeed -- in our lives for such as Wave and its ineluctable variants. It, too, will be useful, under the right circumstances. In fact, from my admittedly only-cursory analysis of it to date, I'm thinking that what actually MAY be "replaced" by Wave, as a practical matter, is traditional "chat," as we now know it (though traditional chat, mark my words, will continue to be around for years and years, too, no matter how good Wave ultimately gets).

    Regardless, one thing about which we should all be clear in our minds is that we're not talking about the mere replacing of anything, here. Wave, for better or worse, seems very nearly of the nature of paradigm shift... and far be it from me to suggest that that's, necessarily, a bad thing, here.

    It does, however, come with pitfalls about which we should all be watchful, if not actually downright concerned. For example, though it's now coming out in articles (and/or rebuttals to such as I am posting here) that it's likely to be user-configurable, initial writings about Wave touted the ability (and represented it as essential to Wave's very way of operating) of all persons in a "wave" (or a thread) to be able to see, in real time, all others' keystrokes, as they type.

    Let me repeat the salient words of that, here: AS. THEY. TYPE.

    Think about that, please, for just a moment. It's a far larger problem than, perhaps, it initially seems. Like how sausage is made (or, as some joke, like how laws are passed), some things in life may better be left something of a mystery to those who ultimately consume (or are regulated by) them; and, most importantly, solely at the creator's option.

    The ultimate impact and meaning to the reader of anything written would be inordinately influenced by said reader's having been a witness to its creation. If one is a thoughtful writer who doesn't just blurt out every wayward thing which flits through one's brain, then one is going to pause to think while one types, and back-up and delete and re-type, and whatever else behind-the-scenes activity goes into what ends-up being the finished written product. If the reader were able to witness what the writer merely paused before writing; or actually did write, but then thought better of and either removed or changed to something else, then the bell of what the reader saw along the way cannot be un-rung; and the reader's ultimate interpretation and understanding of the final written result will be indelibly affected in ways (even if not immediately obvious) more likely than not to be inherently bad for all concerned.

    Now, if it's true, as some who challenge such as my assertions, here, are now saying, that the ability of others to view one's keystrokes as one makes them is (or at least will be) user-configurable in the version of Wave which is finally released to the end-user wild, then my concern, at least on this particular privacy-related point, is happily ameliorated.

    However, of larger philosophical concern to me is that the creators of Wave apparently believed, even if only briefly, that something as basic as this issue would not be important. What, then (if anything), does that mean we should also be wary of in the realm of personal privacy protections, just generally, for users of this new and groundbreaking product? For what else should we be watching which may, ultimately, negatively impact us because of fundamental, and at least initially seemingly harmless, privacy encroachments...

    ...encroachments which may not even be recognizable as encroachments to Wave's creators because, perhaps, of their nationality and upbringing (nothing negative, mind you, intended by that wording, I assure).

    One potentially troubling impact (at least from the standpoint of Americans, in my opinion) of globalization (which, incidentaly, I'm not fundamentally against, despite how what I'm about to write may make it seem) is how the sensibilities of those non-Americans who create things which all others on the planet end-up using can unintentionally contravene that which Americans hold perhaps nearer and dearer to their hearts than do non-American others. Those who grew up and still live in countries where such things as privacy and freedom of speech are not as absolute and paramount as in the US may or may not necessarily value such rights to the same degree as do Americans; and it sometimes shows in their work.

    It has not escaped my notice that the two brothers -- brilliant though they are -- who created and continue to develop Wave were neither born and raised in, nor now live in, the US... and so I fear (and I may be completely wrong about this, I realize... but absent, at this point, any reason not to, I am nevertheless fearing that they) may not place as much of a premium on the notion of absolute privacy (if desired by the end-user of Wave) as do Americans.

    Or, who knows, maybe they do. I don't know them, and it's unfair of me to presume, I suppose (or even to suppose, I presume). One way or the other, though, it should be at least a concern to all that the default behavior of Wave seems so inherently and joltingly privacy-denuding.

    So, then, again, begged is the question: Of what else (if anything), in Wave, should we who hold inviolate our privacy be wary?

    To appeal to (at least thinking) Americans, the makers of Wave need to take steps to ensure that if the end-user wants to protect his/her absolute privacy while using this admittedly exciting and paradigm-shifting new product, it can, via easy configuration settings, be satisfactorily and incontrovertibly achieved at all possible levels, and in all possible ways. Moreover, as it is developed, the makers of Wave might need to realize that they may, because of their nationality and upbringing, not necessarily even recognize what all of those levels and ways might be; and the Americans (or even the non-Americans who at least fully grasp the American viewpoint regarding all this) who work on the development of Wave should ensure that no privacy holes such as I'm discussing here remain anywhere in it when it's finally and fully released into the end-user wild.

    Or so it is my opinion... my two cents worth, as it were...

    ...which my ex-wife, for example, among others, has been known to quickly attest tends to be about all it's usually worth.



    __________________________
    Gregg L. DesElms
    Napa, California
    gregg[at]greggdeselms.com
  • StevieX
    As a privacy valuing Brit, I think that you underestimate the extent to which us Europeans value privacy etc., and perhaps you display a little too much faith in a country where the FBI can check out what you're checking out from your local libraries. Fortunately, you have plenty of compatriots who aren't quite so blasé about such intrusion. We have a similarly tough time here in the UK, where our government seems hell-bent on following the US lead.Happily, Jens and Lars are natively Danes, where they seem somewhat happier to let people live their lives and say what they want

    A long preamble to my basic point, which is...
    ... if you are worried about your real-time keystrokes being seen by your fellow wavees, why not just type it into Notepad, then C&P? All the functionality of GoogleWave, with your thought-process fully protected.
  • The biggest problem it solves is that you no longer have to write "See comments inline". That said, it most certainly has the potential to replace both Gmail and Docs

    http://sachendra.wordpress.com/2009/07/26/email...