Google Apps syncs with Outlook — a cure for cloud computing angst

Google has succeeded in scoring some big customers (such as Genentech) for Google Apps, its package of online tools for businesses. But in a business environment, there’s still a lot of resistance in moving away from Microsoft’s entrenched email/contacts/calendar software Outlook. Google announced today that it’s trying to win those customers over with a new service called Google Apps Sync for Microsoft Outlook, which lets you continue using Outlook while your data is stored in Google’s infrastructure.

It’s already possible to access Gmail and other Google Apps products through Outlook using IMAP technology, but the integration is slow, said Chris Vander Mey, a senior product manager at Google, particularly compared to pulling data from Microsoft’s Exchange server into Outlook. Now, however, a company can move its data and accounts into Google Apps without sacrificing performance for employees who want to stick with Outlook. That’s currently 12 percent of employees at Google Apps customer Avago, for example — in fact, an Avago spokesman said it actually seems faster in Outlook than on the web. He also said the Outlook sync means there’s “less angst” involved in making the switch.

“For me, it really eliminates the last hurdle, or the mindset to letting go of Exchange, or the Exchange mentality,” he said.

Google Apps Sync for Microsoft Outlook will be available to Apps Premier and Edu accounts — in other words, paying customers and nonprofits — starting this afternoon. Here’s a list of the features Google mentioned today:

  • Fast mail sync with Google-native protocol
  • Microsoft experience upfront, Google experience underneath
  • Fast mail sync with Google-native protocol
  • Full calendar sync, including recurrence patterns, attendees
  • Contacts sync for all Outlook fields
  • Global address list for autocomplete and contacts lookup
  • Lookup of free/busy information

David Girouard, Google’s President of Enterprise, also shared some business numbers of Google Apps today. It is bringing in “hundreds of millions of dollars of revenue,” is profitable, and is used by 1.75 million businesses, he said.

[Image from Pixar's short film Partly Cloudy]

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About the Author, Anthony Ha

Anthony is VentureBeat's assistant editor, as well as its reporter on enterprise technology, cloud computing, and tech policy. Before joining VentureBeat in 2008, Anthony worked at the Hollister Free Lance, where he won awards from the California Newspaper Publishers Association for breaking news coverage and writing. He attended Stanford University and now lives in San Francisco. Reach him at anthony@venturebeat.com. You can also follow Anthony on Twitter.

  • Great synergy with OffiSync. If you use the outlook Sync tool for Outlook and OffiSync for word, excel and powerpoint you basically get the best of both worlds, Office on the desktop and the entire google back-end on the back.
  • I have been using an add on for Outlook called Offisync that synchronizes too but this looks like it goes a bit beyond that capability. If you already are in the cloud with an email domain, you can sync cloud to cloud it appears. This is what Offisync offers.

    http://ducknetweb.blogspot.com/search?q=google+...
  • rs
    I tried to reference your image with a link your article and it appeared to be blocked. Its just annoying and does nothing for you.
  • I don't really understand what you're trying say here. There's certainly no technology on our site that would block you from linking to this post.
  • GeorgeL
    I'm sorry, I have a very hard time taking Google Apps "big customer" wins seriously. Genentech? Avago? Genentech's CEO is on Google's board for crying out loud. The only real case example Apps can quote is about as incestuous as you can get in the business world.

    Please, show us a big corporate (non-government/education) win outside of Silicon Valley before you start making claims of "big wins".
  • Now if I can sync with Outlook Express I can avoid purchasing office all together.
  • I gave up using Outlook well over a year ago. I can understand that some might need a bridge to go from Outlook to Google Apps, but it is completely unnecessary.
  • SeanC
    Thanks for your personal use (probably home use) case example, but it is irrelevant and apples/oranges. If you run IT for a large company and your enterprise is agreeing with you and making the switch, then we might care.
  • joe
    idiots who don't know how to configure microsoft will use google apps.
    there is no comparison between a toy system for home users and tiny businesses and a system that can connect 100,000 users accross 100 countries and keep it all synced and private.

    Google pays for its services with usage stats and they always have a disclaimer that allows them to read AND edit AND refuse to set any content. Least microsoft gives you an invoice upfront.

    eg if you have your mail server with google, will they take responsibility and pay for downtime and data corruption/disaster losses? or are we now to believe that google systems dont crash? loose your exchange and a decent admin will fix it, loose google stuff and your F$%k#d

    (OT:both firefox and chrome braodcast your usage data to unspecified 3rd parties - you call this secure??? - those who know do, those who dont google)
  • Manish Verma
    I use HyperOffice's Outlook synchronization tool HyperShare, and I think i am going to stick to it. For one, its never given me a problem over the past 2 years. Second, unlike Google Sync, it allows me to synch tasks in addition to mail, contacts and calendars.
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