If you’re not reaching, engaging, and monetizing customers on mobile, you’re likely losing them to someone else. Register now for the 8th annual MobileBeat
, July 13-14, where the best and brightest will be exploring the latest strategies and tactics in the mobile space.
[Updated: Added Facebook’s response.]
Last week, giant social network company Facebook rolled out an overhaul of its privacy settings and VentureBeat reporter Kim-Mai Cutler dubbed Facebook “the only place where a user can control how narrowly or broadly they want to share their interests and life.” That’s certainly part of Facebook’s appeal.
Search Engine Land editor Danny Sullivan, however, dubbed the new privacy settings “exhausting” to deal with. By default, Facebook’s new settings allow anyone on the site to see a user’s posts, as well as other personal information such as religious or political views.
On Sunday, influential entrepreneur Jason Calacanis, currently the founder and CEO of search engine Mahalo, charged the company with something more that clumsiness at user interfaces. The outspoken Calacanis flat-out accused Facebook of “tricking” its users into making their personal content available both to Facebook’s internal search engine, and ultimately to Google and other Internet search sites, in order to boost the site’s usage.
Such a move would go against Facebook’s tradition as a walled garden, where strangers can’t find its members personal updates and photo posts just by searching.
Calacanis made his claim on a private mailing list he maintains. Here’s an edit of his pages-long message:
Facebook proved again this week that they are either the most unethical or clueless internet company in the world. When you logged into Facebook this week you were road blocked with a popup explaining that they “we’re making some changes to give you more control.” I simply clicked through the message. How important could it be?
In this case, if you simply click through the windows you’ve exposedall of your private Facebook information, including comments, friends,pictures and status updates, to “everyone.”
Why on earth would anyone do that with their Facebook page? The entire purpose of Facebook since inception has been to share your information with a small group of people in your private network. Everyone knows that and everyone expects that. In fact, Facebook’s success is largely based on the fact that people feel safe putting their private information on Facebook.
When you do get to the second page a series of confusing radio buttons default–yes defaults–to giving everyone access to your social graph. An average user, certainly, has no idea what is going on by these changes.
So why is Facebook trying to trick their users?
Simple: search results.
Facebook is trying to dupe hundreds of millions of users they’ve spent years attracting into exposing their data for Facebook’s personal gain: pageviews. Yes, Facebook is tricking us into exposing all our items so that those personal items get indexed in search engines–including Facebook’s–in order to drive more traffic to Facebook.
I’ve asked Facebook to respond to Calacanis’ claims. I’ll update this post when I hear back.
[Screenshot: Danny Sullivan]