Microsoft fumbles Windows Phone 7 update
July 9-10, 2013
San Francisco, CA
San Francisco, CA
An update released on Monday for Windows Phone 7 devices has caused issues for many users, including trouble with its installation, and some phones have been left completely nonfunctional, or “bricked.”
Now Microsoft says it has found an issue with the update process, and it’s temporarily disabling the update for Samsung phones, WinRumors reports.
Ironically, the update was meant to improve the updating process for Windows Phone 7 devices. It was to pave the way for a bigger update next month that would add copy-and-paste capabilities to the platform. Microsoft certainly isn’t alone with software updating snafus, but since it’s one of the first big updates for Windows Phone 7, the issues shed a negative light on the platform.
Owners of the Samsung Omnia 7 and Focus phones seem to be having the most trouble. For some, the updating process merely fails midway through, but their phone is left working. For others, it completely corrupts their phone’s firmware, and goes as far to “brick”, or completely kills the phone. Microsoft has been telling users who have bricked their phones to exchange them for new ones at stores.
Microsoft is apparently hard at work fixing the update’s issues and will release it again to users soon.
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