Forrester yawns at Amazon Cloud Player

The first critics were quick to arrive after Amazon launched the Cloud Player music service last night. Forrester’s analyst Mark Mulligan wrote on his blog that music locker services like Amazon’s “are not an innovation in the music product” and they “will not save music industry”.

Cloud Player allows users to upload their music and play it on a PC, Mac or any Android device. The music playback is not restricted to a single computer. The data is stored on cloud servers, or Amazon’s centralized, web-connected data centers. The user you can log in from anywhere to access to the music.

The first 5 gigabytes of storage are free with an annual fee for additional space. Songs purchased from Amazon don’t count toward the storage limit. Those who buy an album from Amazon can get their free storage raised to 20 gigabytes.

All this is very smartly positioned and gives Amazon tools to build a music ecosystem with it’s customers, says Mulligan. But he says that the services still just gives people access to the music they already own across different devices, and that’s something consumers expect to be standard.

“Like it or loathe it, seamless multidevice access has just become table stakes, not the next great leap forward,” he says.

Amazon got to the market before Apple and Google, but the competition may also come from abroad. Sweden-based online music service Spotify is getting huge in Europe, and it has plans to launch also in the United States.

Spotify has been successful with it’s freemium model: the users can access the whole online music library for free if they’re satisfied with lower-quality music, advertisements and computer access. If you decide to pay the 10-euro premium price, you get no ads and better quality music. In addition you can use the service with iOS devices, Android, Nokia smartphones and many others.

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  • RudyRay

    I don't get it.“Like it or loathe it, seamless multidevice access has just become table stakes, not the next great leap forward”then”Amazon got to the market before Apple and Google, but the competition may also come from abroad.”So basically this seamless integration customers have come to expect didn't exist among the big players until yesterday, and is still vaporware for Apple and Google. How can consumers be so expectant of a service that has so far remained elusive in the popular sense? There have been music lockers for awhile like MP3Tunes, but Amazon's Cloud Player already seems more intuitive to use and the tie in to the mp3 store is huge. Plus, Spotify (or current US services like Grooveshark) are subscription services, not music lockers. I think the two can co-exist and that Amazon's Cloud player is a really nice product. Getting to the game first is huge.

  • http://profiles.google.com/zorille38 Jacob Marcure

    I also don't understand. According to this guy, this is a service that is boring and stupid and won't save the industry. Yet at the same time it is also a service that consumers have grown to expect, but it didn't really exist on this scale in the US until now. He seems to be contradicting himself bigtime. I bet he's an Apple cultist who is just mad that Amazon got to it first.

  • http://profiles.google.com/thamenacing1 David Humphrey

    I agree. Why all of the hate? I'm sure Amazon is not marketing their service as the next coming of Christ, but everyone is vilifying them like they are. They are providing a service that people want, and they have the capacity to do so. They'll improve it as they see fit, but otherwise, it's here, let's enjoy it, and look forward to the next offerings (either Google or Apple).

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