The company offers customers Web-based applications that help to facilitate things like scheduling and workforce optimization, parts logistics and contract management. For example, a business with a mobile workforce can use ServiceMax to process works orders in the field and automatically invoice the customer instantly.
The service is available on any device that can access the web including laptops, netbooks, and tablets. Specific applications exist for BlackBerry, iPhone, and Windows Mobile devices. Most recently, the company’s iPad app was a winner of the 2011 Technology Services Industry Association (TSIA) Vision Award in the Commercial category.
The tool is built on Force.com, Salesforce.com’s cloud based service, and has also gained the company’s financial support, participating in both rounds of funding.
The Pleasanton, California-based company, founded in 1999, secured the latest round of funding from Mayfield Fund, along with Emergence Capital, Trinity Ventures, and Salesforce.com. The company claims several large customers including DuPont, Electrolux and Pentair.