U.S. State Department chooses Amazon’s Kindle over Apple’s iPad

Apple’s iPad may get the headlines and the market share, but Amazon’s Kindle looks like a better choice to at least one federal agency. Today Amazon agreed to a no-bid, $16.5 million contract with the U.S. State Department to provide 2,500 Kindle Touches for the government’s overseas language-education programs.

The document released today identifies the State Department’s need for a program that provides “a secure, centrally managed content distribution and management platform to centrally manage an unlimited number of e-reader/tablet devices.” and unfortunately Apple’s iPad falls short of this requirement, according to the State Department. But that isn’t the only factor.

“The additional features [of the iPad] are not only unnecessary, but also present unacceptable security and usability risks for the government’s needs in this particular project,” the State Department document says. “Critically, the Apple iPad falls short on two requirements: the centrally managed platform for registration and content delivery, and battery life.”

According to the State Department, the Kindle not only surpasses these requirements, but also has international 3G capabilities, text-to-speech features and an extended battery life. These features alone were enough for a $16.5 million contract. With its deal, the State Department can purchase more than 2,500 Kindles over the next five years. This leaves Amazon the job of shipping these devices overseas, as well as teaching the specifics on how to access content while providing 24/7 customer service.

Amazon is also responsible for disabling “certain standard features for the e-Reader.”

Photo via The Daring Librarian/Flickr

via PaidContent

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  • https://wavesandtidings.com Mike Phillips

    Reblogged this on Waves and Tidings and commented:
    There are four things that immediately strike me about the Department of State choosing a Kindle over the iPad.

    First, not everyone can afford to or wants to pay the premium price for an iPad. This goes for pretty much all Apple devices. Most of their computers are far more costly than other options, like the Kindle. So this will obviously save DoS some money. Just look at the picture; the iPad shown looks to have AT&T, so that means it costs a minimum of $550. The Kindle Touch costs between $99 and $149.

    Second, Apple products are more popular with the creative types, not for cheaper, overseas learning programs. The security issue that they are probably most concerned about is theft, because they would sell for far more on the black market than a Kindle. The Kindles are a great product and do enough for the purpose they will serve.

    Third, from what I have heard around the street, Amazon and their Cloud services already have a good relationship with several departments, such as DoS. It would make sense for DoS to manage devices centrally over the Cloud services they have already worked with at Amazon, and to use the devices already set up to run on them.

    Lastly, $16.5 million and 2,500 devices is maybe a slight scratch to the business Apple does with their iPad devices. So this is in no way a huge loss for Apple or a huge win for Amazon. But it is a big win for the Department of State for not overspending on something more than what they really need.

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