Today’s apology from CEO Tim Cook was close to unprecedented — Apple just doesn’t apologize very often. Immediately after the apology, Apple began to promote multiple mapping applications in the app store.
Oddly — or perhaps intentionally — none of them are based on Apple’s biggest enemy du jour: Google.
That’s partly because Google already lost a significant number of location-related developers, such as Foursquare, in March when the company jacked data access rates up. Only after learning that Google Maps was on the outs for iOS 6 did Google slash prices.
And it’s partly due to the fact that Apple’s Maps is now the default API for developers on iOS.
But even though Apple’s fly-by technology is the most-panned aspect of the new Maps app, showing the Hoover Dam bridge plunging to the surface of the river, Google Earth is not on the list of Apple-recommended apps.
One example: Maps+ says it uses Google Maps, but a colleague who checked the app on his iPhone says it’s clearly using Apple Maps, and the description is just out of date. That’s likely the case with many apps that were simply using iOS APIs that previously fetched Google’s maps and now transparently fetch Apple’s.
In addition — and obviously — the multiple Telenav-powered apps such as AT&T Navigator and GPS, as well as MapQuest and Bing maps (the most likely candidates to replace an Apple Maps app) are all not powered by Google.
So even while Apple has failed in its attempt to seamlessly replace Google Maps on the iPhone, the company has succeeded in its strategic objective: to get Google Maps off the iPhone … which may very well be part of a larger strategy to get Google off the iPhone entirely.
Providing mapping data gives users great directions but gives Google a lot, too: information on users, data on important locations, and advertising opportunities down the road. That disappeared, to a large extent, when iOS 6 happened — and Google is at least partly to blame due to its price increases earlier this year.
And Apple, while getting egg on its face, may be strategically farther ahead than before. Because even if users don’t use Apple Maps, the enemy of my enemy is my friend. The likes of Waze, Bing, Garmin, or Navigon are never going to be the massive strategic threat that Google is.
All of which doesn’t mean that Apple made the decision about the timing of its switch from Google Maps knowing that Apple Maps might fall on its face and was willing to take that bullet to get Google Maps off the iPhone.
But it’s certainly possible.
Only time will tell if the long-term strategic benefits outweigh the short-term customer pain.
VB’s research team is studying mobile user acquisition... Chime in here, and we’ll share the results.