The last thing Microsoft needed with Windows Phone 8 was a widespread software issue — so of course that’s exactly what it got.
Many Windows Phone 8 users have seen a peculiar issue that makes their devices reboot spontaneously. But it looks like Microsoft has figured out what the problem is, and is working on a fix.
“We’re continuing to investigate some reports of phones rebooting and have identified a cause with our partners,” Microsoft said in a statement released last night. “We are working to get an over-the-air update out in December.”
We’re still awaiting further details on what caused the issue. While it never seemed big enough to convince people away from Windows Phone 8 (indeed, most consumers won’t even be aware of the rebooting problem), it’s the sort of thing that makes Microsoft lose credibility among more tech-savvy buyers. And at this point, Microsoft can’t afford anything that will slow down sales for Windows Phone 8.
Mobile developer or publisher? VentureBeat is studying mobile app analytics.
Fill out our 5-minute survey
, and we'll share the data with you.