Sometimes there is a reason companies do things under the radar.
Over the past week, Twitter quietly, even secretly opened up its analytics dashboard for all users. But you’ll never find it on your own. And sadly, at the moment, it’s almost completely useless, which is precisely why Twitter didn’t announce it for the whole world.
First, here’s how to get your very own official super-duper Twitter engagement stats:
- Click on your Settings menu on Twitter.com (the gear icon at top right)
- Find “Twitter Ads” and click on it
(If you don’t see it, just follow this link: ads.twitter.com. Twitter appears to be closing off access due to a great deal of demand — more on that later.)
- Click on the Analytics menu at the top of the page and then select Timeline Activity
- Voila — your own custom Twitter engagement stats
Above: What your Twitter stats might look like …
Unfortunately, there is some bad news. And the bad news is why you really shouldn’t even bother right now.
Although Twitter has by and large outgrown its early “fail whale” days of Twitter service interruptions, it does not have infinite capacity. And reporting tweet, favorite, retweet, click, mention, follow, and unfollow data for hundreds of thousands — if not hundreds of millions — of users is extremely computationally intense.
So your stats are almost certainly wrong, incomplete at best, and misleading at worst. Mine were, showing fewer mentions, follows, and retweets than Twitter’s own mobile app. And while I was browsing the stats, refreshing to try to get more up-to-date data, the Timeline Activity menu item (see No. 3 above) disappeared, leaving only Followers.
And that said, there was “not enough data to display analytics at this time” although I have around 8,000 followers:
Above: 8,000 followers but no data to display …
Image Credit: John Koetsier
In other words, Twitter’s managing the load and reducing server strain. If you’re interested in your Twitter stats — and who wouldn’t be — I suggest you try back again later.
If we can’t get our Twitter analytics now, part of me wishes that Twitter would at least have given us a fail whale to look at.
Photo credit: joelaz via photopin cc
VentureBeat and marketing technology analyst David Raab are working on a new Marketing Automation usage and ROI study
. If you currently use a marketing automation system, help us out by answering the survey.
If you do, we'll share the resulting data with you.