Business

Hacking Airbnb: How to have a better stay by the numbers

Above: An airbnb apartment

The 10 most hospitable cities in the world aren’t where you’d expect, according to Airbnb.

In the vacation rental company’s index, which compiles all kinds of data, legendarily friendly Charleston, S.C., and tourist meccas like L.A. and New York didn’t even make the cut. Instead, out-of-the-way Eugene, Ore. and Mednocino, Calif. and heat-drenched Tampa, Fla. and Tuscon, Ariz. rated high with vacationers.

Airbnb customers who traveled and stayed in U.S. cities gave feedback throughout the year on whether or not the rooms and homes they rented were clean, whether the owner was communicative, whether the description was accurate, and whether the price was a good value. Airbnb then gathered and analyzed those ratings to determine the best of the best for vacation rentals.

Also, Airbnb didn’t just look at location. Overall, older hosts (30 and better) got higher scores with guests, and women were more likely to be better hosts. And the larger the group, the worse the experience, with parties of four to five guests skewing -7.4 percent less likely to report positive feedback. Longer stays, however, led to better feedback.

Here are the results for top cities:

  1. Tampa, Fla.
  2. Mendocino, Calif.
  3. Eugene, Ore.
  4. Bend, Ore.
  5. Raleigh, N.C.
  6. Memphis, Tenn.
  7. Madison, Wis.
  8. Nashville, Tenn.
  9. Tucson, Ariz.
  10. Lake Tahoe, Calif.

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