Business

Microsoft yanks Windows RT 8.1 update after users report machine-bricking boot errors

Image Credit: Microsoft
NOTE: GrowthBeat -- VentureBeat's provocative new marketing-tech event -- is a week away! We've gathered the best and brightest to explore the data, apps, and science of successful marketing. Get the full scoop here, and grab your tickets while they last.

Windows 8.1 may be exactly what Windows 8 should have been, but that doesn’t mean it’s entirely stable.

Microsoft announced on Saturday that it’s pulled the Windows RT 8.1  update from the Window Store after finding that it was bricking users’ device.

While it’s still unknown just how many devices were affected, some users are reporting getting a blue screen and a message telling them that their” “Boot Configuration File is missing some required information.” Pretty vague.

If you were unlucky enough to have been affected by this, here’s a fix.

windows-8.1-error

Above: Helpful, Windows. Thanks.

Image Credit: Kickthatcomputer

The rough news follows an equally rough launch for Microsoft, whose servers have been slammed over the past few days as Windows 8 users rush to upgrade their machines. Perhaps a few them would have been better off waiting a few more days.

What’s especially bad, though, is that Windows  8.1 has been cooked since late August, giving Microsoft and its hardware parters almost two months to spot these sort of issues. Or so you’d think.

Here’s the company’s full statement, which doesn’t mention when the update will get back online.

Microsoft is investigating a situation affecting a limited number of users updating their Windows RT devices to Windows RT 8.1. As a result, we have temporarily removed the Windows RT 8.1 update from the Windows Store. We are working to resolve the situation as quickly as possible and apologize for any inconvenience. We will provide updates as they become available.


We're studying digital marketing compensation: how much companies pay CMOs, CDOs, VPs of marketing, and more, with ChiefDigitalOfficer. Help us out by filling out the survey, and we'll share the results with you.