Business

Shopkick’s new in-store customer tracking platform meshes Amazon with physical retail

Image Credit: Shopkick

Bluetooth Low Energy (LE) might be the best thing to happen to physical retail in a long, long time.

Shopkick today announced shopBeacon, its new Bluetooth-LE-based platform that uses shoppers’ in-store locations to serve them department-level recommendations, deals, and rewards.

Shopkick CEO Cyriac Roeding puts it another way. “Shopkick brings the things you love about Amazon into the physical word. It’s the perfect mesh of physical meets digital,” he told VentureBeat.

beacon_lg_low

Above: Shopkick’s shopBeacon hardware has a five-year battery life.

Think of it like this: Right now when you enter a Macy’s (which is Shopkick’s first shopBeacon partner), the store has no real idea who you are or what departments you frequent. That automatically puts Macy’s and its kin at a huge disadvantage compared to Amazon, which keeps track of what you search for and click on to recommend things you have a good chance of buying.

ShopBeacon changes that. With the service (which is opt-in, fortunately), Macy’s can send you deals as soon as you enter one of its stores, giving it a powerful new way to sell you things. More, the app also taps into Apple’s iBeacon, which can remind you to open up the Shopkick app as soon as you enter a store.

Shopkick isn’t alone here. Companies like Index (which just raised $7 million), Brickstream, and Euclid Analytics are all working on ways to bring online-like recommendations and analytics to offline retail. The difference? Shopkick says it’s consumer-facing, and has no plans to share or sell user data with retailers.


VB's working with marketing expert Scott Brinker to understand the new digital marketing organization. Help us out by answering a few questions, and we'll help you out with the data.

Topics >

blog comments powered by Disqus