Apple is facing pressure from Norway’s Consumer Council for breaching EU consumer law, reports European news site EurActiv.
Central to this issue is Apple’s terms and conditions for iCloud storage, which enables the company to make any changes to the terms at will, without alerting customers. According to the Consumer Council’s head of digital services, Finn Myrstad, Apple’s terms leave consumers “with no real rights or security.”
Apple offers to store valuable information on behalf of its users, but gives itself the right to amend the agreement at its sole discretion. As consumers, we are left with no real rights or security. … Receiving notice when terms change should be a bare minimum requirement.
In this instance, Apple is taking all the heat. Yet just about every major tech company publishes laughably long, convoluted terms and conditions. In the past, Facebook was criticized for publishing “overly formal and protective” terms and conditions.
Unless the public widely protests these mazelike legal agreements, there’s little hope that tech firms will change their ways.