Mobile

The big mobile weakness Amazon’s smartphone faces: Maps

Above: A leaked render of Amazon's upcoming smartphone

Image Credit: BGR

Amazon’s digital ecosystem has a lot going for it — but at this point, that doesn’t really include maps.

Now, with Amazon expected to launch a smartphone later this week, its mapping deficiency could be more glaring than ever.

Mapping and location have become among the highest stakes in the mobile services wars. Apple felt they were important enough to build them themselves after parting ways with Google. The battle over maps was part of what led Nokia to side with Microsoft and Windows Phone versus Android. And Blackberry 10’s lack of a strong integrated mapping feature was a serious strike against the reborn operating system.



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How might Amazon deal with its mapping shortcoming? Google Maps seems out of the question — as Amazon’s forking of Android has cut it out of the loop with respect to Google’s suite of apps.

That said, the popular Waze app, which is owned by Google but operates outside of its main Maps development path for now, is available in the Amazon app store, as is MapQuest. Amazon also hasn’t been a big backer of Microsoft’s offerings, either, although the development of the Nokia X has led Microsoft to step up its level of Android app development.

Amazon’s entry into the devices space — the original Kindle e-reader — played well to its original strengths. Its Web site served as a magnet for avid readers eager to snap up the next bestseller or fellow bibliophile’s recommendation (which would eventually serve as an incentive to acquire book GoodReads). And it was also the go-to site for selling many categories of products to millions of people, enabling coss-promotion to visitors ready to plunk down cash.

Amazon was able to leverage these assets to turn Kindle into not only a strong-selling product line in its own right, but to serve as a launchpad for a franchise of products. The next step was the Kindle Fire Android tablet. But while Amazon had all its advantages for those wanting a “color e-reader,” the broader uses of a tablet were things it had to build.

In the years since the launch of the first Kindle Fire, Amazon has made great progress on building the engine as it’s sold the car, adding things like IMDB and Prime streaming video, and its own app store for Android apps.

As for fixing its mapping woes, Amazon could also drive another partnership with an independent mapping tech company or purchase one. Telenav, for example, maker of the Scout mapping app, would no doubt welcome a new partner.

Longer term, Amazon’s interest in drone technology could provide an interesting way to beef up its mapping capabilities, at least in local areas. But the company will need a broader solution in place years before that becomes a viable option.

Volume Up is a regular column on consumer technology and digital ecosystems. Ross Rubin is principal analyst at Reticle Research and founder and editor of the crowdfunding product site Backerjack. He also blogs about the tech industry at Techspressive.

More information:

Amazon.com, Inc. (NASDAQ: AMZN), a Fortune 500 company based in Seattle, opened on the World Wide Web in July 1995 and today offers Earth's Biggest Selection. Amazon.com, Inc. seeks to be Earth's most customer-centric company, where cu... read more »

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6 comments
Wendy Sue Buckleman
Wendy Sue Buckleman

Let's see? Major phone doesn't include maps. Maps often contain errors. Maps sell lots of ads. Story on cash strapped Government asking to take over responsibility for map errors? Who paid to get what politician starting the need for another Government pay-out for Corporate profit?

David Ward
David Ward

No offense, but your knowledge of digital maps and mapping companies seem very limited. But let me help you out. There are really only 4 core global mapping providers: HERE (Nokia), Google Maps, TomTom-TeleAtlas, and Open Street Maps. You only named one of these. All of the other people you mentioned actually use maps from one of these four providers. I agree, the software and the UX are critical, and that's where working with a Telenav may be nice - but there are many unspoken players in this game. They may also work with regional players to fill in gaps for key countries and, in the case of Open Street Maps as a source, they may build upon the core open maps with input from their users. Apple' problem was that it picked an awful provider (TomTomTA) whose maps are known within the industry to have accuracy issues. There's no telling if they will fall into the same trap as Apple and go with TomTomTA, if they'll try the "open" maps route, or if they'll spend a penny and work with a higher quality map such as HERE's - Google clearly isn't an option.