Apple today was bombarded with complaints from some people after they attempted to install the iOS 10 update on compatible mobile devices, only to find that the devices became unresponsive. But now, a couple of hours after the update started going out, Apple says the issue is fixed.
“We experienced a brief issue with the software update process, affecting a small number of users during the first hour of availability,” Apple told VentureBeat in a statement. “The problem was quickly resolved and we apologize to those customers. Anyone who was affected should connect to iTunes to complete the update or contact AppleCare for help.”
The other way to install is the over-the-air (OTA) update. But that’s what caused issues for some people. So iTunes may be the more reliable path.
Here are some of people’s public statements about issues installing iOS 10:
— حمد الخيّال (@hmdalkh) September 13, 2016
— Steve Enns (@SteveEnns) September 13, 2016
been looking forward to iOS 10 all day and now it's bricked my phone looool just my luck fml
— Tom (@itsonlytom) September 13, 2016
yeah i'm bricked af right now. not good https://t.co/2uiHDQCykU
— john priest (@johngpriest) September 13, 2016
— Grant G. (NØBEC) (@GFGartland) September 13, 2016
This has bricked both my iPhone and IPad. Cannot resolve it. DO NOT UPDATE! https://t.co/ni3cv81LdO
— Tim Edgar (@Blogbe) September 13, 2016
— Matt Anthony (@MattAnthony79) September 13, 2016
— Massimo Borraccetti (@maxindabox) September 13, 2016
While this certainly isn’t the best thing to happen with the latest version of Apple’s mobile operating system on release day, it’s not as bad as Error 53 that “bricked” some people’s iOS devices for much longer than a few hours earlier this year.