For the last year, the tech industry has been fretting about a bubble.
Investors on all sides have been arguing over whether valuations were too high or whether the tech sector as a whole was still undervalued.
Yet while Silicon Valley was obsessing over the startup bubble, it collectively failed to realize it was living in a completely different kind of bubble: a political bubble.
As the reality struck late Tuesday night that Donald Trump would be the next U.S. president, tech leaders found themselves reeling.
Y Combinator president Sam Altman, who had compared Trump to Hitler but kept Trump-supporter Peter Thiel as a YC partner, tweeted that it felt like “the worst thing to happen in my life.”
Hyperloop One cofounder and early Uber investor Shervin Pishevar initiated a plan to get California to secede from the union.
Yes, there was a bubble in Silicon Valley — one that insulated it from the experiences and beliefs of half the nation.
A unified front?
Before the election, finding a Trump supporter in Silicon Valley was exceptionally rare.
It shouldn’t have been. Almost half the voters in the United States supported Trump on Tuesday. In San Francisco, one in 10 votes was cast for Trump. In Santa Clara county, home to a lot of giant tech companies, one in five votes went to Trump.
As a Silicon Valley reporter, I personally spent over a month trying to find someone who would speak about supporting Trump. The one senior software engineer at a big tech company I did find refused to be identified publicly. He had already faced contempt and been shunned after telling his teammates at work that he supported Trump.
Most of the time when I asked a venture capitalist or a tech CEO if they knew anyone who was for the Republican presidential nominee, I was met with laughter or a quick dismissal: “Oh no, I don’t know anyone who would support him.”
Many Silicon Valley leaders tried to stop a Trump presidency, and most thought their efforts had worked.
The push started in the early fall when more than 140 members of the “tech elite” signed a memo stating that Trump would be a disaster for innovation. Several others, including LinkedIn founder Reid Hoffman and Facebook cofounder Dustin Moskovitz, mobilized voting campaigns for Trump’s opponent or donated millions to fight him. It seemed like a foregone conclusion Hillary Clinton would win, until it wasn’t.
Silicon Valley awoke to a world that hadn’t downloaded its message.
“The biggest people in technology, media, and finance were all trying to figure out how to stop Donald Trump, and he still won,” Kik CEO Ted Livingston told Recode right after the results. “[They] have been saying to the public, ‘No, no! You don’t get it!’ Yesterday, the public turned around and said to them, ‘No, you don’t get it.’ They underestimated how much a big chunk of the country is hurting.”
Inside the cozy bubble
Anybody who’s looked closely at Silicon Valley over the last couple years should not have been surprised to hear that many of its leaders are completely out of touch with the reality a lot of the country is facing.
A startup called Juicero raised $130 million and told the world it was going to solve the “produce gap,” by which it meant certain groups of people who are not eating enough fruits or vegetables. Its first product? A $700 Wi-Fi-enabled juicer that looks great on a kitchen counter but does little to help the very real lack of affordable access to fruits and vegetables, especially in food deserts.
Then there’s the litany of other “problems” Silicon Valley is solving: private chefs on-demand, a startup to take out your trash for you, and an app that connects people who are down to lunch.
It’s easy to write these silly ideas off to the age-old differences between the rich and the poor, between Palo Alto and podunk USA.
But it’s more than cultural dissonance.
Silicon Valley failed to realize that people from rural towns and disenfranchised urban cores are truly hurting, in part because of an industry that they’ve created.
The death of manufacturing jobs in the U.S. is well-documented. Silicon Valley pundits tell the people who are losing jobs to technology and automation to learn new skills. Better yet, become an Uber driver or rent out your spare bedroom on Airbnb.
Meanwhile, tech leaders are already spinning the next wave of tech-induced job loss as job creation. Uber CEO Travis Kalanick said that the rise of self-driving cars and trucks will mean more jobs, as people will be needed to maintain the fleets and step in when the machines can’t handle it. But that won’t be enough to account for the fact that, as of 2014, “truck driver” is the most common job in 29 states, according to NPR.
the self-driving truck is all but in mass production at the moment and I just remembered this map pic.twitter.com/3oCkiyHNdn
— Findom De Siècle (@griph) November 10, 2016
The trucking industry had been relatively immune to globalization, since those jobs can’t be exported to cheaper labor markets overseas, but now it’s being automated. Self-driving cars and trucks are coming. Another wave of job loss, like the end of manufacturing, could be coming.
Now imagine that scenario in all the other sectors that Silicon Valley wants to conquer, like education and health care. Those sectors employ millions. Will the tech companies looking to “disrupt” those industries to lower costs make any provision for all the jobs their inventions will replace?
The tech industry’s pet solution for the jobs lost to automation is universal basic income, the idea that the government should give everybody free money to cover basic needs, such as food and shelter. This shows zero understanding of the dignity that people get from work — yes, even from the menial jobs that don’t involve writing code to serve advertisements or help people order lunch to their desk at work.
Waking up to President Trump
The momentum of change is in favor of globalization and automation. It doesn’t make sense to re-hire a bunch of phone operators when our cell phones work just fine. The same will be said some day for the long-haul truck drivers and public transit operators.
Yet the Trump election signaled to Silicon Valley that it’s time to look outside the bubble.
Software has eaten the world, and this is what’s been vomited back up.
All of the talk about diversity in companies extends to socio-economic and political diversity, as well. The Trump win shouldn’t be a time to advocate seceding from the Union and creating a perfect California bubble. It should be a time to figure out why people are hurting and start trying to solve big universal problems, not just the problems suffered by wealthy programmers and marketing professionals in Silicon Valley.
Peter Thiel, the only high-profile Trump supporter in Silicon Valley, summed it up to the New York Times:
“At the end of the day, it would be crazy to simply spend four years issuing denunciatory tweets on Twitter. For a day or two, that’s fine. But I hope Silicon Valley will be more productive than that.”
This story originally appeared on Business Insider. Copyright 2016