Zuberance, based in Palo Alto, Calif., works as follows. Take the example of an unnamed consumer electronics company that recently used Zuberance’s software. The Zuberance software awarded the customers for writing reviews online about the consumer electronics company’s product, by giving those customers “points.” The customers then redeemed those points by getting free products and a donation to Red Cross in their name. In less than a day, the company signed up 2,500 of their customers to write the reviews. Within a week, it had more than 5,000 customers who wrote reviews, according to Zuberance chief executive Rob Fuggetta.
Zuberance helps publish the positive reviews to places like Amazon.com, CNet, TripAdvisor, YouTube and Facebook.
Pricing depends on the amount of usage, but the Zuberance product generally costs between $5,000 and $10,000 a month.