Last week, one of our product managers (PMs) built and shipped a feature. Not spec'd it. Not filed a ticket for it. Built it, tested it, and shipped it to production. In a day.
Many people have tried AI tools and walked away unimpressed. I get it — many demos promise magic, but in practice, the results can feel underwhelming.
The enterprise voice AI market is in the middle of a land grab. ElevenLabs and IBM announced a collaboration just this week to bring premium voice capabilities into IBM's watsonx Orchestrate platform. Google Cloud has been expanding its Chirp 3 HD voices. OpenAI continues to iterate on its own speech synthesis. And the market underpinning all of this activity is enormous — voice AI crossed $22 billion globally in 2026, with the voice AI agents segment alone projected to reach $47.5 billion by 2034, according to industry estimates.
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Look, we've spent the last 18 months building production AI systems, and we'll tell you what keeps us up at night — and it's not whether the model can answer questions. That's table stakes now. What haunts us is the mental image of an agent autonomously approving a six-figure vendor contract at 2 a.m. because someone typo'd a config file.
