Microsoft reported that it is cutting 1,400 jobs today and will eliminate 5,000 over the next 18 months.
The announcement was scheduled ahead of the company’s earnings report for its second fiscal quarter this afternoon. The cuts are the first company-wide layoffs in Microsoft’s history, though it has had smaller layoffs in targeted divisions before.
The cuts are coming in research and development, marketing, sales, finance, legal, human resources and information technology over the next 18 months. It’s not clear which departments are being hit today.
The company says the cuts will reduce the company’s annual operating expense run rate by approximately $1.5 billion and reduce fiscal year 2009 capital expenditures by $700 million. Rumors circulated that the cuts would be much higher, eliminating 8,000 to 15,000 of the company’s 96,000 jobs.
“We have our work cut out for us,” Steve Ballmer, chief executive, said in a conference call. “We will continue to invest strongly in R&D. We are prioritizing and focusing on the most important stuff as we go forward.”
Ballmer said the current economic environment has effectively paused the technology industry, but that he expects industry growth to rebound in the long run. He also said that Microsoft will likely be adding a few thousand jobs to fill critical gaps — so the net change in jobs may only be 2,000 to 3,000 positions. The company will probably cut up to 15 percent of its non-employee contractors too.
For the quarter ended Dec. 31, the company said revenues were $16.63 billion, up 2 percent over a year ago. Net income was $4.17 billion, down 11 percent from a year ago. Windows client revenue fell 8 percent due to the slowdown in the PC market and a shift to low-priced netbooks. But server and tools revenue grew 15 percent. Entertainment and Devices grew 3 percent, spurred by sales of 6 million Xbox 360s in the quarter.
Chris Liddell, chief financial officer, said in a statement that the company acted quickly to cut costs due to the economic downturn and slowdown in information technology spending. He expects the economic uncertainty to continue at least until the end of the fiscal year in the summer. He said Microsoft isn’t able to offer fiscal guidance because the outlook is so cloudy.
“Our model is not for a quick rebound,” Ballmer said. “The economy goes down, stays down for a while, it resets, and then we grow slowly from there. I’m not expecting a bounce.”
The company closed the quarter with $20.7 billion in short term investments and cash. That compares to Apple’s cash hoard of $28 billion. The Entertainment and Devices group, which includes the Xbox 360 and Windows games business, was profitable with $151 million in operating income on sales of $3.2 billion.
Liddell said he does not expect acquisition activity to be significant in the second half of the year because companies have not yet adjusted to the reality that their companies are worth less. Microsoft will continue with small acquisitions as it usually does. Liddell said the weakness in the quarter set in during late November and early December.
Ballmer said he didn’t really have anything new to say about Yahoo except that it would be nice to acquire its search business. But there has been no progress on that front, despite a meeting with Yahoo’s new CEO Carol Bartz.
The memo of Steve Ballmer’s post to Microsoft employees follows:
From: Steve Ballmer
To: All Microsoft FTE
Subject: Realigning Resources and Reducing Costs
In response to the realities of a deteriorating economy, we’re taking important steps to realign Microsoft’s business. I want to tell you about what we’re doing and why.
Today we announced second quarter revenue of $16.6 billion. This number is an increase of just 2 percent compared with the second quarter of last year and it is approximately $900 million below our earlier expectations.
The fact that we are growing at all during the worst recession in two generations reflects our strong business fundamentals and is a testament to your hard work. Our products provide great value to our customers. Our financial position is solid. We have made long-term investments that continue to pay off.
But it is also clear that we are not immune to the effects of the economy. Consumers and businesses have reined in spending, which is affecting PC shipments and IT expenditures.
Our response to this environment must combine a commitment to long-term investments in innovation with prompt action to reduce our costs.
During the second quarter we started down the right path. As the economy deteriorated, we acted quickly. As a result, we reduced operating expenses during the quarter by $600 million. I appreciate the agility you have shown in enabling us to achieve this result.
Now we need to do more. We must make adjustments to ensure that our investments are tightly aligned with current and future revenue opportunities. The current environment requires that we continue to increase our efficiency.
As part of the process of adjustments, we will eliminate up to 5,000 positions in R&D, marketing, sales, finance, LCA, HR, and IT over the next 18 months, of which 1,400 will occur today. We’ll also open new positions to support key investment areas during this same period of time. Our net headcount in these functions will decline by 2,000 to 3,000 over the next 18 months. In addition, our workforce in support, consulting, operations, billing, manufacturing, and data center operations will continue to change in direct response to customer needs.
Our leaders all have specific goals to manage costs prudently and thoughtfully. They have the flexibility to adjust the size of their teams so they are appropriately matched to revenue potential, to add headcount where they need to increase investments in order to ensure future success, and to drive efficiency.
To increase efficiency, we’re taking a series of aggressive steps. We’ll cut travel expenditures 20 percent and make significant reductions in spending on vendors and contingent staff. We’ve scaled back Puget Sound campus expansion and reduced marketing budgets. We’ll also reduce costs by eliminating merit increases for FY10 that would have taken effect in September of this calendar year.
Each of these steps will be difficult. Our priority remains doing right by our customers and our employees. For employees who are directly affected, I know this will be a difficult time for you and I want to assure you that we will provide help and support during this transition. We have established an outplacement center in the Puget Sound region and we’ll provide outplacement services in many other locations to help you find new jobs. Some of you may find jobs internally. For those who don’t, we will also offer severance pay and other benefits.
The decision to eliminate jobs is a very difficult one. Our people are the foundation of everything we have achieved and we place the highest value on the commitment and hard work that you have dedicated to building this company. But we believe these job eliminations are crucial to our ability to adjust the company’s cost structure so that we have the resources to drive future profitable growth.
I encourage you to attend tomorrow’s Town Hall at 9am PST in Café 34 or watch the webcast.
While this is the most challenging economic climate we have ever faced, I want to reiterate my confidence in the strength of our competitive position and soundness of our approach.
With these changes in place, I feel confident that we will have the resources we need to continue to invest in long-term computing trends that offer the greatest opportunity to deliver value to our customers and shareholders, benefit to society, and growth for Microsoft.
With our approach to investing for the long term and managing our expenses, I know Microsoft will emerge an even stronger industry leader than it is today.
Thank you for your continued commitment and hard work.