Tech support provider Ask Wiz launched a Facebook Messenger bot and Android app that connects you with thousands of human tech experts. Ask Wiz wants its free, crowdsourced solution to compete with Geek Squad and other tech support services.
"We use AI powered by a human system, which basically kicks in and guides people to get help with any tech support issue they have for their mobile phone, computer, or smart home devices," Ask Wiz director of growth Chaim Schuman told VentureBeat in a phone interview.
The Ask Wiz bot is not made to send automated messages but rather to connect human tech experts with people in need of technical help.
Tech experts earn tips ranging from $2 to $10 for each customer served. In the future, Ask Wiz plans to launch a subscription payment service for regular chat tech support.
Ask Wiz is based in Tel Aviv and has 10 employees.