ServiceNow is extending its footprint into indoor mapping with the acquisition of French startup Mapwize. Terms of the deal were not disclosed.
ServiceNow, a workflow automation platform used by businesses such as Deloitte and American Express, said that when the Mapwize acquisition closes in the next couple of months, it will offer the technology as part of a broader service to help employees reserve seats, conference rooms, and other public spaces -- as well as generally navigating around large buildings and campuses. Mapwize will eventually be integrated into the Now platform on desktop and mobile.
Founded out of Lille, France in 2014, Mapwize is designed to help companies digitalize their existing floorplans -- with the ability to import any format, such as AutoCAD -- and design and manage their maps from a single interface. Mapwize can also be integrated with beacons and other wayfinding hardware technologies.

The platform can help employees returning to an unfamiliar building with new layouts and new hires who haven't visited an office yet, and it will also help building managers and administrators identify usage patterns so they can better design their office layouts.
