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Amazon’s Alexa voice assistant, which powers the Amazon Echo smart speaker and other devices, has been acting up today. Many people have reported problems.
The thing is, Amazon doesn’t have a place where people can check the status of the Alexa Voice Service. So what we have are many reports of issues, starting a little after 6 p.m. Pacific. Here are a few of the reports:
@amazonecho help! My dear Alexa played prime music a few minutes ago and now this?!? Weather works fine @AmazonHelp pic.twitter.com/IQWVm3SRVe
— Patty Huang (@pattyphuang) July 30, 2016
All hell just broke loose. #Alexaisdown @amazonecho
— Steel Fajitas (@Steel_Fajitas) July 30, 2016
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Who else loves it when @amazonecho randomly decided to not play music?
— Matthew Stone (@IndyMattStone) July 30, 2016
@amazon What's going on? Echo, dot, and fire not working. I can'teven call. #failure. Need Answers!
— J Mazak (@Jmajkrzak) July 30, 2016
@amazonecho Is it something wrong with the Alexa app?!?
— Livia Delgado (@LiviaD11) July 30, 2016
@AmazonHelp Is there something going on with the Alexa App and your site? Trying to set up Echo for first time and can't even open app. Sad.
— heidigarfield (@heidigarfield) July 30, 2016
@AmazonHelp My Echo app and unit aren't working. I can't even sign into the app. What's up?
— Brian Rivera (@bamrivera481) July 30, 2016
Are the Echo servers down? @AmazonHelp
— Scott Beidler (@RenegadeReformR) July 30, 2016
The Alexa mobile app is malfunctioning tonight. I can't play music on my Amazon Echo.
— Andrew Arnott (@aarnott) July 30, 2016
@AmazonHelp is your website down? I am unable to log in on any device including phone, computer, and echo. Please help. Thank you.
— Daniel Bernath (@DBernath) July 30, 2016
@amazonecho Pandora just quit playing and Alexa only says something went wrong. What's up? #tooexpensivetobejustaclock
— Oppo Trump (@Oppo_Trump) July 30, 2016
@amazonecho is the alexa app down now? I reset my tap but cannot finish configuration. Some message saying cannot retrieve older cards
— SharkieQ 検索と破棄 ! (@sharkieQ) July 30, 2016
Is everyone's @amazonecho broken and unable to play music or is it just me.
— MICHAEL TRANSON (@michaeltranson) July 30, 2016
our other people's @amazonecho not working or is it just mine?
— Lauren (@laurenradice) July 30, 2016
Looks like @amazon is having an outage right now with some services… @amazonecho #IT
— Joel Pacheco (@joelpacheco_) July 30, 2016
At least one person reported that Alexa was working again just after 7 p.m. Pacific.
Me when @amazonecho started wprking again! #amazondown pic.twitter.com/HJMMe64HQ4
— Josh Schoemann (@joshomen) July 30, 2016
Amazon did not immediately respond to a request for comment. We’ll update this post as we learn more.
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