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Salesforce rolls out new Slackbot AI agent as it battles Microsoft and Google in workplace AI

The new Slackbot, now generally available to Business+ and Enterprise+ customers, is Salesforce's most aggressive move yet to position Slack at the center of the emerging "agentic AI" movement — where software agents work alongside humans to complete complex tasks. The launch comes as Salesforce attempts to convince investors that artificial intelligence will bolster its products rather than render them obsolete.

Michael Nuñez
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Writer's AI agents can actually do your work—not just chat about it

The platform, called Writer Agent, combines chat-based assistance with autonomous task execution in a single interface. Starting Tuesday, enterprise customers can use natural language to instruct the AI to create presentations, analyze financial data, generate marketing campaigns, or coordinate across multiple business systems like Salesforce, Slack, and Google Workspace—then save those workflows as reusable "Playbooks" that run automatically on schedules.

Michael Nuñez
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Microsoft remakes Windows for an era of autonomous AI agents

The company announced Tuesday at its Ignite conference that it is introducing native agent infrastructure directly into Windows 11, allowing AI agents — autonomous software programs that can perform complex, multi-step tasks on behalf of users — to discover tools, execute workflows, and interact with applications through standardized protocols while operating in secure, policy-controlled environments separate from user sessions.

Michael Nuñez
Benjamin Alarie (1)

How AI tax startup Blue J torched its entire business model for ChatGPT—and became a $300 million company

In the winter of 2022, as the tech world was becoming mesmerized by the sudden, explosive arrival of OpenAI’s ChatGPT, Benjamin Alarie faced a pivotal choice. His legal tech startup, Blue J, had a respectable business built on the AI of a bygone era, serving hundreds of law firms with predictive models. But it had hit a ceiling.

Michael Nuñez
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Deductive AI projects 1,000+ annual engineering hours saved at DoorDash

As software systems grow more complex and AI tools generate code faster than ever, a fundamental problem is getting worse: Engineers are drowning in debugging work, spending up to half their time hunting down the causes of software failures instead of building new products. The challenge has become so acute that it's creating a new category of tooling — AI agents that can diagnose production failures in minutes instead of hours.

Michael Nuñez
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How Anthropic’s ‘Skills’ make Claude faster, cheaper, and more consistent for business workflows

The feature, called Skills, enables users to create folders containing instructions, code scripts, and reference materials that Claude can automatically load when relevant to a task. The system marks a fundamental shift in how organizations can customize AI assistants, moving beyond one-off prompts to reusable packages of domain expertise that work consistently across an entire company.

Michael Nuñez
Credit: Strella

Amazon and Chobani adopt Strella's AI interviews for customer research as fast-growing startup raises $14M

One year after emerging from stealth, Strella has raised $14 million in Series A funding to expand its AI-powered customer research platform, the company announced Thursday. The round, led by Bessemer Venture Partners with participation from Decibel Partners, Bain Future Back Ventures, MVP Ventures and 645 Ventures, comes as enterprises increasingly turn to artificial intelligence to understand customers faster and more deeply than traditional methods allow.

Michael Nuñez