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Practice Fusion hopes to add a cloud-based physician call-back service to its EHR (electronic health record) offering via an acquisition of the medical communications startup Ringadoc.

Ringadoc has developed an automated, cloud-based answering service that allows doctors to quickly access and respond to after-hours messages via a Web browser or an Android or Apple app. Ringadoc also gives doctors the ability to triage patient calls, centralize communications, and manage patients, Practice Fusion says.

The service is currently sold to provider groups for a starting price of $69 per provider.

Founded in Los Angeles in 2010, Ringadoc has taken seed funding from FF Angel, Wavemaker Partners (formerly Siemer Ventures) and Telegraph Hill Capital.


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“Ringadoc was a natural fit for us and will advance development of our full-fledged telemedicine platform, which could translate to avoiding millions of in-person trips to see a doctor for everything from a fever to a potential concussion,” said Practice Fusion CEO Ryan Howard in a statement.

“When it’s midnight on a Saturday and your child has a fever of 101, waiting the industry average of 18.5 days to see a primary care physician is not an option,” Howard said.

Terms of the deal were not disclosed.

Here’s how Ringadoc works:

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