Wells Fargo update disrupts payday
Quick, blame Google! The attached screenshot shows Wells Fargo still “temporarily unavailable” at 2:45 pm Pacific time. A customer service rep told one of our sources that four million customers were affected.
For many online bank users, this outage on the 15th of the month is especially a problem. They had planned to pay bills today from their direct deposit paychecks. Wells Fargo has posted a phone number to call if you need to pay a bill immediately: 1-800-956-4442.
Google’s 90-minute outage earlier this week — the company’s techies accidentally routed traffic through Asia — proved that major websites are now treated as utilities by millions of customers. When you’re Wells Fargo, you can’t afford the Fail Whale.
Update: As of 3 pm Wells Fargo is back up, at least for me.
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About the Author, Paul Boutin
Paul (paul@venturebeat.com) covers Apple & the iPhone, social networks & social media, digital music & video, and any crazy Internet story. Paul wrote and edited for Valleywag from 2006-2008, after several years with Wired magazine and Slate. He writes regularly for The New York Times' technology section and sometimes for Wired and The Wall Street Journal. He studied computer science at MIT in the early 1980s, and worked as a software developer and network administrator for 15 years before becoming a professional writer. Follow him on Twitter at @paulboutin, and follow VentureBeat on Twitter at @venturebeat.
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