Raise your hand if you could stand to be better about task tracking. Keep your hand raised if you rely on email entirely to manage your tasks. IssueBurner, a service developed by the data-management company Webyog, aims to bridge that divide by letting you use emails to easily track tasks, issues, and anything else you need to follow-up.
Using the service is easy: Simply add “firstname.lastname@example.org” as a recipient to any email where you’re asking someone to do something. The issue is then added to both of your IssueBurner task lists, and you can collaborate on it until its resolved. If your colleague isn’t already on IssueBurner, the task will be waiting for them when they sign up. With this method, a simple email that you would have sent anyway instantly becomes a trackable issue.
You can also assign issues to yourself by forwarding emails to IssueBurner, and the service will even tie attached files to the task. Tasks can be managed from IssueBurner’s website, and the service also has a mobile-optimized site available.
For group collaboration, you can create a group on IssueBurner’s site, and add people to it. Groups get a unique email address, which will create tasks for group members when it’s included in email messages.
The Webyog team tells me that it sees the service as something comparable to group issue or helpdesk management services like LightHouse or Zendesk. IssueBurner is currently free while it’s in beta testing, and it expects to implement a combination of free and paid accounts once it’s officially released.
Webyog was founded in 2005, is self-funded, and has been profitable since its first year. The company makes money from MySQL database management tools like SQLyog and MONyog. It also developed CloudMagic, a browser plugin that brings fast search to Gmail.
Check out a video demonstration of IssueBurner below: