The company formerly known as Intercom just did something that no major customer service platform has attempted at scale: it built an AI agent whose sole job is to manage another AI agent.
The company sold 30 million shares at $185 apiece, raising $5.55 billion in what Bloomberg reported as the largest U.S. tech IPO since Uber went public in 2019. The final pricing shattered expectations: Cerebras initially marketed shares at $115 to $125, then raised the range to $150 to $160 as investor demand surged, before ultimately pricing above even that elevated band.
For decades, the IQ test has been one of the most familiar — and most contested — yardsticks for human intelligence. Now, a startup project called AI IQ is applying the same metaphor to artificial intelligence, assigning estimated intelligence quotients to more than 50 of the world's most powerful language models and plotting them on a standard bell curve.
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For the first time since the AI race began, more American businesses are paying for Anthropic's Claude than for OpenAI's ChatGPT.
So when Amodei took the stage at Anthropic's Code with Claude developer conference on Wednesday and offered a genuinely striking piece of financial candor, the room paid attention.
The company also moved two previously experimental features — outcomes and multi-agent orchestration — from research preview into public beta, making them broadly available to developers building on the Claude platform. Together, the three features address what Anthropic says are the hardest problems in running AI agents at scale: keeping them accurate, helping them learn, and preventing them from becoming bottlenecks on complex, multi-step work.
