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Leena AI, an AI-powered conversational platform used by major enterprises such as Nestlé, Coca-Cola, and P&G, has raised $30 million in a series B round of funding led by Bessemer Venture Partners.
Founded out of New York in 2018, Leena AI is one of numerous conversational AI platforms that enable companies of all sizes to automate conversations through chatbot-like technology. However, Leena AI is carving out a niche by focusing on human resource (HR) teams — basically serving as an automated employee help desk.
Siri for employees
Leena AI CEO and cofounder Adit Jain said his company is setting out to be a “Siri for employees.” In keeping with shifts elsewhere in the technological spectrum, Leena AI wants to replace the old way of doing things with something closer t0 apps people use in their everyday lives.
“Legacy internal help desks are not user-friendly, are tough to deploy, and lack intelligence,” Jain said in a statement. “Leena AI’s employee experience suite deeply understands enterprise HR support tickets to solve this very difficult problem at the world’s top enterprises.”
By integrating with a company’s internal HR systems, from SAP and Oracle to Workday and ADP, Leena AI can not only answer employees’ general questions, it can also provide access to personal data and documents, such as pay stubs and tax information.
Elsewhere, Leena AI also offers automated employee engagement tools to conduct surveys and garner insights around things such as worker sentiment, analyzing how that evolves in relation to any company changes.
Leena AI is all about saving HR from routine questions by outsourcing some of the spadework to bots.
Leena AI had previously raised around $10 million, and with another $30 million from investors that include Greycroft and Facebook cofounder Eduardo Saverin’s B Capital Group, the company is well-financed to expand into other department-specific verticals — including IT, sales, and finance — early next year.
Since its series A fundraise last year, Leena AI said it has seen a 300% revenue spike and added a slew of high-profile customers to its roster, including Bayer, Reserve Bank of India, Al-Jazeera, HDFC Bank, Odessa, and Icertis. Leena AI says it now covers 3 million workers across 60 countries.
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