Gary Grossman, Edelman

DataDecisionMakers Author

Gary Grossman is EVP of technology practice at Edelman and global lead of the Edelman AI Center of Excellence. He has an extensive background in technology, starting 30 years ago as a software developer, then an enterprise systems consultant for Hewlett Packard before joining Edelman.

Global South

From Silicon Valley to Nairobi: What the Global South’s AI leapfrogging teaches tech leaders

When I write about the cognitive migration now underway, brought about by the rapid advance of gen AI, I do so from the perspective of someone who has spent four decades in the technology industry. My own journey runs from coding business applications in Fortran and COBOL to systems analysis and design, IT project management, enterprise systems consulting, computing hardware sales and technology industry communications. All of it has been centered in the U.S., although I have collaborated with colleagues and clients across Europe and Asia.

Gary Grossman, Edelman
Created with ChatGPT

Stop drifting through AI transformation: The design principles that actually work

At a recent Washington AI summit, policymakers grappled with warnings of massive job displacement and a potential “white-collar bloodbath” with millions of jobs possibly vanishing within five years. Policymakers offered potential remedies, from a publicly funded “AI Academy” to a national trust fund financed by tech companies. Together, the warnings and proposals reflected a common recognition: Intelligence is becoming ambient, while the human stakes for people remain unclear and unresolved.

Gary Grossman, Edelman
AI's passage

Cognitive era reality check: Why optimism must be tempered with history

We are now squarely within the cognitive era, as evidenced by a recent report showing almost 10% of the global population using ChatGPT every week, generating billions of interactions with AI. Including users of other leading chatbots, the numbers are far greater and still growing. Another recent report shows that AI is permeating society much faster “and with greater intensity than the diffusion of technologies [such as personal computers and the Internet] in the 20th century.”

Gary Grossman, Edelman
Personalized co-evolution

From ELIZA to ChatGPT: Why machines only need to seem conscious to change us

The debate over AI consciousness is back. Mustafa Suleyman, a leading AI executive, recently said that “seemingly conscious AI” is on the horizon. These are systems that, through ongoing enhancements including more persistent memory, will feel alive in their interactions even if they are not. The modifier is intended to calm, insisting that they only seem conscious. Yet history shows that seeming is never trivial. It is enough to unsettle and disrupt.

Gary Grossman, Edelman
Grossman/ChatGPT

The looming crisis of AI speed without guardrails

OpenAI’s GPT-5 has arrived, bringing faster performance, more dependable reasoning and stronger tool use. It joins Claude Opus 4.1 and other frontier models in signaling a rapidly advancing cognitive frontier. While artificial general intelligence (AGI) remains in the future, DeepMind’s Demis Hassabis has described this era as “10 times bigger than the Industrial Revolution, and maybe 10 times faster.”

Gary Grossman, Edelman
Grossman/ChatGPT

When progress doesn’t feel like home: Why many are hesitant to join the AI migration

When my wife recently brought up AI in a masterclass for coaches, she did not expect silence. One executive coach eventually responded that he found AI to be an excellent thought partner when working with clients. Another coach suggested that it would be helpful to be familiar with the Chinese Room analogy, arguing that no matter how sophisticated a machine becomes, it cannot understand or coach the way humans do. And that was it. The conversation moved on.

Gary Grossman, Edelman
Grossman/ChatGPT

Between utopia and collapse: Navigating AI’s murky middle future

In the blog post The Gentle Singularity, OpenAI CEO Sam Altman painted a vision of the near future where AI quietly and benevolently transforms human life. There will be no sharp break, he suggests, only a steady, almost imperceptible ascent toward abundance. Intelligence will become as accessible as electricity. Robots will be performing useful real-world tasks by 2027. Scientific discovery will accelerate. And, humanity, if properly guided by careful governance and good intentions, will flourish.

Gary Grossman, Edelman