Retail and Hospitality Lead 2024 UC&C Verticals While the Americas Achieve 45% ARR Growth, Reinforcing Wildix's Industry Authority

TALLINN, Estonia--(BUSINESS WIRE)--February 6, 2025--

Wildix, a global leader in AI-driven Unified Communications, delivered a landmark 2024 performance, solidifying its position as a market leader. Wildix continues to disrupt the market with AI-powered innovations, vertical-specific solutions and a 100% channel-only model, fueling strong growth and global expansion into 145 countries.

This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20250206674377/en/

Key 2024 Results

These results reflect the strength of the Wildix partner ecosystem, where trust in its channel-first approach and AI-powered solutions drives growth, retention and long-term success in an evolving market.

Wildix saw stellar growth across its regional markets in 2024, driven by dedicated teams in sales, marketing, sales engineering and customer success. The Americas achieved 45% ARR growth, a standout regional performance driven by rising demand for UCaaS solutions. In Europe, Spain saw 53% growth, followed by Italy (51%) and the UK (28%), reinforcing Wildix's strong global momentum.

"Our 2024 results underscore the power of a focused, partner-first approach and disciplined execution," said Andrei Katsuba, CFO, Wildix. "This performance reflects the trust and collaboration we've built with our partners globally. As we look ahead, we are well-positioned to scale our impact and help partners thrive in an increasingly dynamic market."

2024 High-Demand Verticals

A Wildix survey of 1,000+ channel professionals identified retail, hospitality and healthcare as the top three verticals driving 60% of UCaaS demand in 2024. These industries face critical challenges and Wildix provides tailored solutions to address them:

As AI-first cloud adoption accelerates and the UCaaS market becomes increasingly commoditized, Wildix is driving transformation across these high-growth verticals. By providing innovative, industry-specific solutions, Wildix ensures its channel partners have the tools to differentiate themselves, help customers scale, secure operations and enhance customer experiences.

"In a commoditized UC market, standing out means helping our partners break into high-value opportunities," said Steve Osler, CEO, Wildix. "Our WMS platform ensures seamless, secure communication, while solutions like x-bees and x-hoppers open doors for partners to address specific industry challenges, whether it's transforming retail operations or empowering sales teams. We're giving our partners the tools to lead and win more in a competitive landscape."

Wildix enters 2025 with robust momentum, poised to further disrupt the UCaaS market with upcoming product launches, including WMS 7 and advanced AI integrations while continuing to expand its footprint in emerging markets.

For more information, visit www.wildix.com.

About Wildix:

Wildix is a premier provider of Unified Communications as a Service (UCaaS) solutions and the only European Vendor on the Gartner Magic Quadrant, committed to empowering organizations to elevate collaboration and enhance operational efficiency. The platform seamlessly integrates telephony, video meetings and team chat functionalities, all enhanced by AI capabilities. With its robust integrated PBX system, Wildix guarantees reliable, enterprise-grade communication tailored to meet the diverse needs of businesses. Its vertical solution, x‑hoppers, is designed specifically for frontline workers, equipping teams to provide superior customer experiences and drive success across various industries.

View source version on businesswire.com: https://www.businesswire.com/news/home/20250206674377/en/

Media Contact: Deliah Mathieu Communications Specialist, Wildix deliah.mathieu@wildix.com +1 949-241-0260