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Kone monetizes connected elevators with Alexa, music-streaming, and digital displays

Kone's DX Class elevators will be super connected.

Image Credit: Kone

Elevators of the future will have “virtual windows,” voice-activated controls, music-streaming, and more — that’s if Kone has its way, at least. The Finnish engineering giant, best known for autowalks, automatic doors, escalators, and — yes — elevators, unveiled its grand vision at an event in London yesterday.

For its endeavor, Kone has taken a cue from the automobile industry, which has increasingly platformized with connected services spanning diagnostics, entertainment, navigation, food delivery, and more. Translated into the skyscraper realm, Kone is striving to make elevators a platform, allowing its clients to tailor services such as music, customize digital displays with local information or panoramic views via “virtual windows,” improve accessibility, and enable voice commands.

“We’re trying to move from selling equipment to selling services,” Tomio Pihkala, Kone’s executive vice president for new equipment business, said in a conversation with VentureBeat.