5 things ChatGPT (and GPT-4) can't solve in financial services...yet
There is a ton of buzz about ChatGPT and the technology's potential for applications in customer service, writing and research — especially given the recent launch of GPT-4. It reminds me of the earlier days of artificial intelligence (AI) and the excitement around its potential. In a lot of ways, the excitement was well-earned and the predictions about the ways companies could apply AI were spot-on. Machine learning (ML) and AI are helping to deliver more tailored recommendations for ecommerce, supplementing customer service teams with chatbots in places like LinkedIn, and helping us all stay a little safer on the road with lane guidance and emergency braking.