Guest Author

João Freitas, PagerDuty

Guest Author

João Freitas is GM and VP of engineering for AI and automation at PagerDuty.

Three Steps to Responsible Agentic AI Adoption — CleoJ made with Midjourney.

Agent autonomy without guardrails is an SRE nightmare

João Freitas is GM and VP of engineering for AI and automation at PagerDuty

João Freitas, PagerDuty

December 21, 2025