John S. Kim, SendBird

DataDecisionMakers Author

John S. Kim is the cofounder and CEO of SendBird. The platform currently serves over 250M monthly chat users across the world's leading companies, such as DoorDash, Reddit, Yahoo!, Rakuten, Paytm, and Walgreens.

Why the future of community is in your company's own app

Social media is dying — at least the way businesses have come to know it. Meta’s earnings call is just the latest signal that Facebook is no longer the ultimate destination for brand awareness and connecting with customers. The tech titan’s profits were cut in half compared to the same quarter a year ago. This sent its stock spiraling.

John S. Kim, SendBird