
We keep talking about AI agents, but do we ever know what they are?
Imagine you do two things on a Monday morning.

Forget the hype — real AI agents solve bounded problems, not open-world fantasies
Everywhere you look, people are talking about AI agents like they’re just a prompt away from replacing entire departments. The dream is seductive: Autonomous systems that can handle anything you throw at them, no guardrails, no constraints, just give them your AWS credentials and they’ll solve all your problems. But the reality is that’s just not how the world works, especially not in the enterprise, where reliability isn’t optional.

Launching your first AI project with a grain of RICE: Weighing reach, impact, confidence and effort to create your roadmap
Businesses know they can’t ignore AI, but when it comes to building with it, the real question isn’t, What can AI do — it’s, What can it do reliably? And more importantly: Where do you start?