Sri Krishna

This article is part of a VB special issue. Read the full series here: Building the foundation for customer data quality.

Artificial Intelligence (AI) is often touted as the future of advertising and marketing, promising to revolutionize the way companies target and engage with customers. The numbers don't lie, with reports projecting a colossal surge in global market revenue for AI in marketing, quadrupling from $27.4 billion in 2023 to $107.4 billion in 2028.

Today, professional services company Accenture released its Reinventing Enterprise Operations report revealing crucial strategies deployed by "operations reinventors" to achieve elevated levels of operational maturity. For the report, Accenture polled 1,700 executives from 1,657 organizations operating in 15 industries across 12 countries.

Popular review website Yelp today unveiled a range of new AI-powered updates to its platform designed to improve the user experience.

San Mateo-based Yellow AI today announced the launch of its Dynamic Automation Platform (DAP), powered by generative AI. According to Raghu Ravinutala, CEO and cofounder of Yellow AI, the DAP is built on a multi-LLM architecture that is continuously trained on billions of conversations to ensure scalability, speed and accuracy. The platform's generative AI powers its ability to automate customer and employee experiences across channels, significantly reducing operational costs. Ravinutala claims that businesses using DAP can achieve 90% automation within the first 30 days, a 40% increase in CSAT ratings, and save up to 60% in operational costs. 

Web3 infrastructure provider Fetch AI today announced the development of a suite of new trading tools for decentralized exchanges (DEXs). The tools use intelligent agent interactions to optimize DeFi trade execution and enhance the user experience. 

Israeli-based company Quantum Source announced today that it raised a $12M seed extension investment, bringing its seed round total to $27M and making it one of the largest total seed financings in the field of quantum computing.

The world of financial services is hurtling toward digital transformation at an unprecedented speed, and industry insiders are understandably concerned. In fact, 81% of banking CEOs expressed concern about the speed of technological change.

Web3 infrastructure provider Fetch AI is looking to advance intelligent agent and distributed blockchain technology on the wings of a $40 million investment round gained today from technology incubator and Web3 investment firm DWF Labs. 

Cisco today unveiled AI-powered enhancements across its Webex suite, promising to deliver hybrid work experiences with automation, while protecting customers’ confidentiality and privacy. 

Premium lifestyle brand Tommy Hilfiger today launched a cross-metaverse virtual hub in partnership with 3D technology and virtual reality (VR) platform provider Emperia. As part of the launch, the retailer is simultaneously unveiling several virtual experiences across various platforms, including Decentraland, Roblox, Spatial, DressX and Ready Player Me. 

Palo-Alto-based Turing today announced Turing Services, a tech consulting and services model combining their proprietary AI-powered technical recruitment technology with a ready network of handpicked consultants to offer tailored, end-to-end solutions for hiring application engineers.