Yan Zhang, PolyAI

DataDecisionMakers Author

Yan Zhang is a tech leader bringing revolutionary AI to the hospitality sector. As COO of PolyAI, he brings together business and AI leaders to deploy virtual assistants in large-scale enterprise applications. Recent deployments include restaurants, hotels, and casinos in the UK and US. Previous to PolyAI, Yan was a Sloan Fellow at London Business School and ran a series of successful startups.

Generative AI is a toddler — don't let it run your business

Cutting-edge technology and young kids may initially seem completely unrelated, but some AI systems and toddlers have more in common than you might think. Just like curious toddlers who poke into everything, AI learns through data-driven exploration of huge amounts of information. Letting a toddler run wild invites disaster, and as such, generative AI models aren’t ready to be left unattended either.

Yan Zhang, PolyAI